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Windows 7: changing OS from 32 bit to 64 bit.

18 Apr 2014   #1
phant0m2012

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
changing OS from 32 bit to 64 bit.

hi there, i just recently changed my toshiba qosmio G50 115 operating system from windows 7 ultimate 32 bit to 64 bit . the computer came with a pre installed windows vista. i have 2 toshiba recovery discs. i did a full re install. i now have 64 bit OS. but in doing so i have lost all my toshiba stuff. SO i insert my recovery disc and it says with installing it will wipe clean my computer and install with windows vista !!! all i want is all my toshiba things back with my new windows 7 ultimate 64 bit OS ... how do i do this ? any help would be very much appreciated... cheers .... Neil


My System SpecsSystem Spec
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18 Apr 2014   #2
Brink
Microsoft MVP

64-bit Windows 10 build 10159
 
 

Hello Neil,

You should be able to go to Toshiba at the link below, and enter your model number to be able to download and install all the Toshiba software and such for Windows 7.

Drivers & Software Support | Toshiba
My System SpecsSystem Spec
18 Apr 2014   #3
gregrocker
Microsoft MVP

 
 

What Toshiba software do you miss? Much of this bloatware interferes with better versions built into Win7. So unless you know you need and use it regularly I'd not reimport it into a Clean Reinstall - Factory OEM Windows 7 as this defeats the purpose of going completely clean.
My System SpecsSystem Spec
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20 Apr 2014   #4
phant0m2012

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

i am missing the toshiba face recognition , the dvd player and disc creator and my web cam is not working . i wiped my system fully. installed the windows 7 ultimate 64 bit disc and then went to toshiba web site and downloaded all drivers for my qosmio G50 115 model.
My System SpecsSystem Spec
20 Apr 2014   #5
gregrocker
Microsoft MVP

 
 

Did you follow the steps fully to Clean Reinstall - Factory OEM Windows 7,
especially enabling Automatically deliver drivers via Windows Update (Step 3) and then running all rounds of Important and Optional Windows Updates, with reboots, until there are no more?

If your still missing those functions then import any special software Toshiba has posted for your exact model for facial recognition, webcam and DVD player including any hotfixes or patches posted. You may also need to import the chipset.

Once you've followed the steps to correctly Clean Reinstall - Factory OEM Windows 7 including the above let us know if any of those are still not working and we will help you resolve them. Sometimes it takes research by asking Google about a function for that model, but we've never not been able to resolve one.
My System SpecsSystem Spec
20 Apr 2014   #6
phant0m2012

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

whooah ! Clean Reinstall - Factory OEM Windows 7,looks very complicated. all i did was pop the 64 bit disc in and followed instructions . i clicked the custom option not the upgrade option. where do i import the chipset from and the software thats missing ? i went to toshiba site and entered my model and downloaded everything possible (2 pages of downloads) but the facial recognition, webcam and DVD player/ creator/burner where not listed ???
My System SpecsSystem Spec
20 Apr 2014   #7
gregrocker
Microsoft MVP

 
 

Clean Reinstall - Factory OEM Windows 7 may seem long and therefore complicated because it compiles everything that should not be forgotten to prepare for, and all of the tools and methods which work best, when reinstalling the OS.

It also deals with how drivers are best handled in Win7 to avoid problems with drivers that may be out of date or other than what Win7 wants.

When you enable Automatically deliver drivers via Windows Update (Step 3)
and Check For Updates, how many Important and Optional Updates are available now?
My System SpecsSystem Spec
20 Apr 2014   #8
phant0m2012

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

i dont think you follow me... my laptop had vista installed on it when i bought it. when windows 7 came out i installed that. the recovery discs are with all the toshiba stuff and windows vista 32 bit . all i want is a 64 bit OS with my all toshiba stuff
what is the difference between me inserting the windows 7 disc and starting from scratch and the Clean Reinstall - Factory OEM Windows 7? or are they the same thing ? and where do i find the Automatically deliver drivers via Windows Update option ?
My System SpecsSystem Spec
20 Apr 2014   #9
gregrocker
Microsoft MVP

 
 

Click on the blue links which are illustrated tutorials showing how things are done.

If you want the Toshiba bloatware because you actually use it and not just to have it smother Win7 like it does, then if it isn't available for download on the Toshiba Support Downloads webpage for your model you may need to run the Vista Recovery disks, then do an in-place Upgrade to Win7 by running the Win7 installation media from the Vista desktop. A simple guide to a successful in-place upgrade - Windows 7 Forums

If you do this you'll have a lot of duplicate Toshiba utilities that interfere with better versions built into Win7 so I would remove all of them you don't actually use. Use this guide to Clean Up Factory Bloatware

I would instead just try to import the actual programs you use and want into a Clean Install. If these are not on the Toshiba Support Downloads webpage then ask google for how to replace them by name for your Toshiba model number. You can also ask back here for our help for any specific programs that you know you want and use.
My System SpecsSystem Spec
20 Apr 2014   #10
Brink
Microsoft MVP

64-bit Windows 10 build 10159
 
 

Neil,

If you have a "retail" Windows 7, then what Greg posted for a OEM clean install wouldn't apply to you. We assumed that your laptop came with Windows 7 preinstalled.

You would do a clean install as usual with your Windows 7 installation disc then.

Were you able to get any Windows 7 drivers or software at the Toshiba link I posted above?
My System SpecsSystem Spec
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 changing OS from 32 bit to 64 bit.




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