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Need to recover my windows 7 using manufacturer's recovery partition
Hey guys, I've tried searching a lot about this topic but couldn't find an answer or maybe it was too complicated for me. So basically i 'm trying to restore my windows 7 home premium to factory settings. I don't have a backup CD and I can't find my product key which is supposed to be in an sticker at the back of my laptop. Well there is a sticker but its been two years and the sticker has been washed out(sort of) and I can't properly see the product key now.
My HP G62 notebook PC has 3 partitions. Drive C is where all of my data is stored, Drive D is named recovery, which I guess is a manufacturer's recovery partition. It occupies about 11 GB of memory. The third partition has nothing. I was thinking I could restore my laptop to factory settings using this manufacturer's recovery partition but a Microsoft support guy told me I'll need the product key and a windows 7 disc for this to work.
So what do I do now? How do I get my product key? I tried contacting HP to see if they could help me with the product key thing but since I don't live in the US, they keep transferring the line from one department to another. I'm so disappointed with their so called support.
So could you guys please tell me what shall I do now?