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Windows 7: Motherboard burn out

20 May 2014   #1

Windows 7 Ultimate x64
 
 
Motherboard burn out

hello
my intel motherboard got burn out 20 days ago. so i bought a new motherboard, install Windows 7 ultimate 2nd time. it installed and updated... so i forgot about the activation. few hours ago i remember that i have to activate the Windows 7 and its only 3 days left... and its not activating...

printed box says: activation must occur in southeast asia. do they have email for support? can anyone help me here


My System SpecsSystem Spec
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20 May 2014   #2
Microsoft MVP

 

Activate Windows 7 by Phone

Let us know how this goes.
My System SpecsSystem Spec
20 May 2014   #3

Windows 7 Ultimate x64
 
 

windows system says to call +65-6324-8098 ... a person told me i need to call Southeast Asia Brunch. +880-288-3297-375. its 9am here... their phone is ringing..

is this gonna solve this problem if i repair the old motherboard, install Windows 7, activate it then uninstall. then install on this new pc?
My System SpecsSystem Spec
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20 May 2014   #4
Microsoft MVP

 

Depends on if it's retail Full or Upgrade version which can migrate anywhere, or Builder's or Factory OEM which is tied to the first mobo activated upon and isn't supposed to migrate anywhere else. But we have had reports of MS making OEM exceptions for good cause so it's always worth a try even if an OEM which has already activated upon the mobo.

There are sometimes regional restrictions which vary according to many different factors too numerous to predict. So it's best to try first with an activation agent then if necessary appeal to MS Customer service which also has worldwide phone numbers.
My System SpecsSystem Spec
20 May 2014   #5

Windows 7 Ultimate x64
 
 

this number is just ringing ... +880-288-3297-375. so i call back to +65-6324-8098 .. a Chinese woman ask me again to call +880-288-3297-375. she says its Malaysia. but +8802 is my country..Bangladesh.

is there any other way to activate? why microsoft don't have email option
My System SpecsSystem Spec
21 May 2014   #6

Windows 7 Ultimate x64
 
 

ive upload a pic of the disk that i purchase from our local market.


Attached Thumbnails
Motherboard burn out-untitled-truecolor-01.jpg  
My System SpecsSystem Spec
21 May 2014   #7

Windows 7 Ultimate 32bit
 
 

right click on "computer" click properties there may be option to activate through the internet
My System SpecsSystem Spec
21 May 2014   #8

Windows 7 Ultimate x64
 
 

hi johnebadbak,
i have done that with no success. microsoft server hold my previous (dp55dw)motherboard info. and that mobo was not working/burn/god knows what happen. so i had to run my recording project with a new system. (asrock motherboard) after installation Windows 7 to new mobo it let me update so i thought everything is ok. untill yesterday i found i was forgot to activate windows. the last time i install Windows 7 was 4 years ago shame on me. how can i forget. at least i would got more time for this.

so the good news is singapore support gave me a Bangladesh support center number: +88028832973-75 and the bad news is Bangladesh support center don't hold the phone. i tried almost 100 times from morning till now

why microsoft don't have email support? they also should have product registration account.
My System SpecsSystem Spec
21 May 2014   #9

Windows 7 Ultimate x64
 
 

hello gregrocker,
Bangladesh Mirosoft support dont hold phones is there any other method around? my pc repair guy call me saying there were problem with ram. 2 slots are gone but rest 2 is working(4gbx2) he can ready the pc by tomorrow.

so i have an idea... shall i install Windows 7 to my old machine then activate and after that UNINSTALL Windows 7. so Microsoft server will let me install to new pc (asrock/32gb_ram)

what do you think?
My System SpecsSystem Spec
21 May 2014   #10
Microsoft MVP

 

That's not really how it works. You only need to wipe the drive of the old machine to get it cleanest. If it was never activated you certainly wouldn't want to activate it on the old install anyway. Just activate the new one.

For Full or Upgrade retail but not OEM, the reactivation is done by overwriting the old Hardware ID in MS Servers with the new one. They won't know you've abandoned the old install until you do this, then if you try to connect from the old one it will eventually show deactivated.

It's possible it will activate outright over the web, or using Phone Activation, but as the message warns you may need to be in the location specified to activate it. If it becomes a problem you can appeal to MS Customer Service which is supposed to have a phone number everywhere their products are available.
My System SpecsSystem Spec
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 Motherboard burn out




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