Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Inspiron 15z

02 Jul 2014   #1
spk02

windows 7 64 bit
 
 
Inspiron 15z

In short laptop froze during updates I left it over night and in the morning it was still stuck at 33% I had to force shut down by holding down power button. After it work but ie11 would freeze when I tried to run it, it would also immediately create an error report which would also freeze laptop. I tried using Windows 8 advanced start up options to do clean PC, but it didn't work. I recovered PC to an earlier image to retry everything again but that didn't work either. I tried resetting to factory settings that didn't work either. So I gave up and I was gonna try a w8 clean install. However when I put the windows 8 key in the windows 8 tool it told me the key couldn't be used.(I obtained key using Belrac) I than gave up with 8 I tried to do a windows 7 clean install but that didn't work either. Additionally there's a 29 GB volume which I cannot delete, expand or shrink. The original hdd size is 500. I'm familiar with the command line and I tried (when windows 8 was running) to check my image with one online to see if it would than fix it self but nothing. I've tried deleting volume through cmd but nothing. The only thing I've managed to run and install successfully on it was Linux Mint Debian Edition 17 (which is not a bad distort at all) Any help is greatly appreciated thank you kindly for your time




Attached Thumbnails
Inspiron 15z-image.jpg  
My System SpecsSystem Spec
.
02 Jul 2014   #2
gregrocker

 

Boot the Win7 installation media for your licensed version to do a perfect Clean Reinstall - Factory OEM Windows 7. Everything needed is in the blue link.

Be sure to read the Special Note for Dell Owners at the end of tutorial for how to determine what partitions are worth keeping, probably only the small tools partition and then only if Diagnostics still boots from F12 key. Otherwise delete them all during install.

If you're unclear on any step or have another failure post back the exact steps or error message.
My System SpecsSystem Spec
02 Jul 2014   #3
spk02

windows 7 64 bit
 
 

Trying a clean windows 7 install right now will update ASAP. Hopefully with error code.
My System SpecsSystem Spec
.

02 Jul 2014   #4
spk02

windows 7 64 bit
 
 

Inspiron 15z-imageuploadedbyseven-forums1404351036.240141.jpg


My System SpecsSystem Spec
02 Jul 2014   #5
gregrocker

 

Have you unplugged all peripherals and other drives?

Is there a BIOS update for the PC on the Dell Support Downloads webpage for your tag number?

Did you complete all steps in Overcoming Windows 7 Installation Failures - Windows 7 Help Forums including the BIOS reset, setting SATA controller to AHCI and wiping the Clean command?

Are you using the latest official Installer w/SP1 provided in that tutorial? There is an issue resolved in SP1 which once generated that error here: “Windows Setup could not configure Windows on this computer’s hardware” installation error on a Windows 7-based or a Windows Server 2008 R2-based computer

Try accessing Device Manager - Access During Windows 7 Installation to disable any erroring devices until it completes install.

If this fails test your hardware from Troubleshooting Steps for Windows 7
My System SpecsSystem Spec
04 Jul 2014   #6
spk02

windows 7 64 bit
 
 

Solved:
I took the windows 8 drivers cd. I didn't or had not noticed it was in there. Additionally I had not noticed in the bios that the laptop can boot legacy and uefi so I changed it to uefi. That worked did a clean install from ground up. However I still couldn't erase the 29. Gb volume that still there nothing in it but it is there. Just doing updates now.
(Went blue screen through one of the updates and it did a memory dump, however system just restarted and reinstalled updates)
Inspiron 15z-imageuploadedbyseven-forums1404493779.304362.jpg


My System SpecsSystem Spec
04 Jul 2014   #7
gregrocker

 

Make sure to enable hardware Updates and install all Important and Optional with reboots until no more are offered.

Don't force any drivers unless missing in DevMgr after all Updates. The exception is Standard VGA Display or chipset if missing element(s).

If updates are Queued on Shutdown button clear those first.

The Dell Diag part files may be hidden. Try booting Diagnostics and Util partition via F12 to see if either boot and run before deleting part
My System SpecsSystem Spec
04 Jul 2014   #8
spk02

windows 7 64 bit
 
 

They seemed to have installed just fine. Did a big security update w restore point and all devices are installed. Everything's find and running at 100% capacity thanks so much for the help.
My System SpecsSystem Spec
04 Jul 2014   #9
gregrocker

 

What about Dell hardware diagnostics via F12. Very valuable to preserve if possible which is why I asked and detailed it in tutorial.
My System SpecsSystem Spec
04 Jul 2014   #10
spk02

windows 7 64 bit
 
 

Will check tomorrow Ty for the thorough follow up. And will post results.
My System SpecsSystem Spec
Reply

 Inspiron 15z




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Can i put an e8500 into inspiron 530?
Hi all. I was just looking to upgrade my processor, and was wondering if anyone knew if I could put an e8500 into my dell inspiron 530? It currently has an e4500. And if i can, is it as easy as just swapping it out? I have the latest bios update. Oh yea, what will happen with my ram? I know the...
Hardware & Devices
How to add GPU to n5030 inspiron
Can i add a GPU for n5030 inspiron. :cry: i need it....there is no way as i noe, bt any external method
Graphic Cards
64-bit Win 7 on 3GB Inspiron Laptop
Wife received a Dell Inspiron w/only 3GB of memory. I know that with the limited RAM, it's not necessarily advantageous to run 64-bit but I don't know if it'll have a negative effect. The 64-bit version was already installed & I don't have access to a 32-bit version. Do you all have any tips...
General Discussion
inspiron slow!!!!!!!
I have a Dell Inspiron 1720, 4 gigs, with the dreaded "intel chipset" onboard graphics. My problem is using ANYTHING graphics intense OR internet graphics - i.e. - videos, facebook games etc. this thing will lag, stall, chop - you name it. I am very frustrated and ANY advice tips would make my...
Performance & Maintenance
Inspiron 1545 help
hello, I have a dell inspiron 1545 3GB ram , 160GB hard , 32bit operation system I had windows vista home premium installed in ma system but i didnt like it so i installed windows 7 32bit in my system , it works fine but most of my laptop's fuctions wont work on it , Like when i turn down my...
Drivers
I'm getting a new Dell Inspiron 15, will it run well?
I'm gonna order a Dell Inspiron 15 this Monday, Are these specs ok? Ok it has 4gb of ram ddr2, it has an intel pentium dual core processor, Integrated Intel® Graphics Media Accelerator X4500HD Graphics Card. And also I'm choosing vista home premium 64bit will it run fine?
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 20:55.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App