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Windows 7: Genuine Problems--Windows is not genuine.

10 Jul 2014   #1
Gage Willson

Windows 7 home premium, 32 bit
 
 
Genuine Problems--Windows is not genuine.

I re-installed Windows 7 home premium on my refurbished optiplex 745.
Whenever I entered my product key it froze, knowing i could enter it later, i skipped that step, hear are a few snapshots of the problem:
Genuine Problems--Windows is not genuine.-proof-0.png

Genuine Problems--Windows is not genuine.-proof-1.png

Genuine Problems--Windows is not genuine.-proof-2.png

Genuine Problems--Windows is not genuine.-proof-4.png

Genuine Problems--Windows is not genuine.-proof-8.png

So, if the product code on the sticker on my computer doesn't work, am i screwed into buying a new one?




Attached Images
Genuine Problems--Windows is not genuine.-proof-5.png 
My System SpecsSystem Spec
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10 Jul 2014   #2
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Check the code with the online ID checker, make sure you are reading it correctly, there should be no reason it doesn`t work.

Online PIDChecker

Where did you get the 7 HP disc from ?

Did it come with the pc ?
My System SpecsSystem Spec
11 Jul 2014   #3
gregrocker

 

If you are using the Product Key on the COA sticker and installed the same exact version then it will always activate as long as you type the correct characters. It is easy to confuse a B and 8 as well as other letters so use a magnifying glass if necessary. Taking a closeup pic with your cell phone can often help, too.

You should be following the steps to get a perfect Clean Reinstall - Factory OEM Windows 7.
My System SpecsSystem Spec
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11 Jul 2014   #4
Gage Willson

Windows 7 home premium, 32 bit
 
 

Quote   Quote: Originally Posted by AddRAM View Post
Check the code with the online ID checker, make sure you are reading it correctly, there should be no reason it doesn`t work.

Online PIDChecker

Where did you get the 7 HP disc from ?

Did it come with the pc ?
The instalation disc came with the computer, and, ill try the code checker.
My System SpecsSystem Spec
11 Jul 2014   #5
Gage Willson

Windows 7 home premium, 32 bit
 
 

Ive re-installed windows xp on my laptop just fine with a disc that didnot come with it, i bought a refurbished one for latitude but the disc that came with my win7 seems a little wonky.
My System SpecsSystem Spec
11 Jul 2014   #6
Gage Willson

Windows 7 home premium, 32 bit
 
 

Genuine Problems--Windows is not genuine.-proof-9.png

Hm. Maybe i am misreading it. The code is on the side of my computer because it was refurbished, not on the cd.

Is it cap sensitive?


My System SpecsSystem Spec
11 Jul 2014   #7
gregrocker

 

Quote   Quote: Originally Posted by Gage Willson View Post
Ive re-installed windows xp on my laptop just fine with a disc that didnot come with it, i bought a refurbished one for latitude but the disc that came with my win7 seems a little wonky.
The latest official installer with SP1 is provided in Clean Reinstall - Factory OEM Windows 7 . I suggest you start over and follow the steps in tutorial, examine the Product Key under a magnifying glass before or after taking a close-up picture to be certain of the characters.

Win7 is not installed the same as XP at all, so be sure to read about the differences.
My System SpecsSystem Spec
11 Jul 2014   #8
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

It`s saying the key is invalid, so you must be entering or reading it wrong.

And use capitol letters. You have to enter it exactly how it is on the COA

I also agree with Greg, download the Windows 7 Home Premium iso, burn to disc and use that to install windows

How are you activating XP ?

What operating system is listed on the COA ?

Windows 7 or XP ?
My System SpecsSystem Spec
11 Jul 2014   #9
lffoar

Windows 7 home premium 64bit
 
 

Maybe too simple but I know zero and the letter O can be confused easily.
My System SpecsSystem Spec
14 Jul 2014   #10
Gage Willson

Windows 7 home premium, 32 bit
 
 

Oh. the coa sticker says windwos vista, why did my computer come with 7 then?
An i certainly dont have enough money to get a new copy,
My System SpecsSystem Spec
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 Genuine Problems--Windows is not genuine.




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