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Windows 7: missing drivers from windows 7 x64 professional

05 Aug 2014   #1
retrogamers17

windows 7 professional x64
 
 
missing drivers from windows 7 x64 professional

i just bought this laptop, and noticed some drivers are missing, this is a dell e5420 laptop with a i5. the 3 drivers are called "mass storage controller","sm bus controller", and "unknown device". any help is greatly appreciated


My System SpecsSystem Spec
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05 Aug 2014   #2
maxie

windows 7 home 64bit
 
 

Hi Welcome to Seven Forums .. Go to the Device Manager select each Device ...Right click select Property's / Details Tab there should be a Hardware ID there Please Post them ...
My System SpecsSystem Spec
05 Aug 2014   #3
retrogamers17

windows 7 professional x64
 
 
hardware ids

i read online that the longest line is what is needed so i did that. the mass storage controller is "PCI\VEN_1217&DEV_8331&SUBSYS_049B1028&REV_05"
the sm bus is "PCI\VEN_8086&DEV_1C22&SUBSYS_049B1028&REV_04" and the unknown device is "ACPI\SMO8800". is that enough?
My System SpecsSystem Spec
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05 Aug 2014   #4
maxie

windows 7 home 64bit
 
 

Download the Intel Chipset Driver and the O2 Micro OZ600xxx memory card reader Driver ... From the Link below ..


Product Support | Dell US
My System SpecsSystem Spec
05 Aug 2014   #5
retrogamers17

windows 7 professional x64
 
 

do i just install or is there something i have to do special? and i have 3 missing drivers and you told me 2 what is the 3rd?
My System SpecsSystem Spec
05 Aug 2014   #6
maxie

windows 7 home 64bit
 
 

Just Install them .. Sorry missed the third one you need the ST Microelectronics Free Fall Sensor Driver ..
My System SpecsSystem Spec
05 Aug 2014   #7
retrogamers17

windows 7 professional x64
 
 

no more driver issues. i do have some other questions on the laptop. do i post them here or make a new thread?
My System SpecsSystem Spec
05 Aug 2014   #8
maxie

windows 7 home 64bit
 
 

That is good news .. If they are not concerning Drivers you need to start a new Thread please ..
My System SpecsSystem Spec
05 Aug 2014   #9
retrogamers17

windows 7 professional x64
 
 

ill mention the problems, since they may be a driver issue. just tell me if i need a new thread. my laptops hdmi is being cut off (top middle and sides), and my computer usually beeps when i put on audio, and when i turn it off it beeps about 30 seconds after (i hear a little static and when it does a weak beep sound it goes silent, maybe turning off the sound card?
My System SpecsSystem Spec
05 Aug 2014   #10
maxie

windows 7 home 64bit
 
 

You need to check your Graphics Display Settings .. I am not sure which Graphics Card you have .. Also check to see if it still behaving that way since you Install the Chipset Driver ... As for the Sound problem sorry i have no clue .. Start a New Thread under Sound & Audio ..
My System SpecsSystem Spec
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 missing drivers from windows 7 x64 professional




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