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Windows 7: Zone Alarm in registry interfering with installation

31 Oct 2009   #1
Alocasia

Vista 64 bit but trying to install Win 7
 
 
Zone Alarm in registry interfering with installation

Trying to install Win 7, and all is well until it checks compatability, and it says I have to remove Zone Alarm.

I don't remember ever installing Zone Alarm on this computer. I couldn't find any signs of it anywhere on the hard drive. I searched all over the web for different file names I should search for, but there are none on this computer....except when I run regedit, and under Legacy Dsvatant, there are two instances of Zone Alarm but I can't delete them. It won't allow me to remove them.

Any ideas what I should do? Should I install Zone Alarm and then remove it? I've cleaned everything else out. Can't wait to get rid of Vista, and this is so frustrating.

Thanks. I appreciate any help. I've been trying all day.


My System SpecsSystem Spec
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31 Oct 2009   #2
sup3rsprt

XP, Seven, 2008R2
 
 

google for zone alarm removal tool
My System SpecsSystem Spec
31 Oct 2009   #3
Jonathan_King

Windows 7 Professional x64
 
 

Try backing up all your data, and doing a clean install.
My System SpecsSystem Spec
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31 Oct 2009   #4
Alocasia

Vista 64 bit but trying to install Win 7
 
 

Quote   Quote: Originally Posted by sup3rsprt View Post
google for zone alarm removal tool
Tried. It won't work because the program doesn't exist on my computer.

Any idea if Registry Mechanic might be what's causing the problem? I think that's put out now by the ZA people.
My System SpecsSystem Spec
31 Oct 2009   #5
Alocasia

Vista 64 bit but trying to install Win 7
 
 

Quote   Quote: Originally Posted by Jonathan King View Post
Try backing up all your data, and doing a clean install.
No clean install for me. I don't want to go that way. I backed up with NovaStor, but the Windows 7 Advisor tells me I have to buy the new update in order for it to work with 7. There's got to be a way to get rid of these two files.

I just removed all of Registry Mechanic. I'll see if that maybe makes a difference.
My System SpecsSystem Spec
31 Oct 2009   #6
Jonathan_King

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Alocasia View Post
Quote   Quote: Originally Posted by Jonathan King View Post
Try backing up all your data, and doing a clean install.
No clean install for me. I don't want to go that way. I backed up with NovaStor, but the Windows 7 Advisor tells me I have to buy the new update in order for it to work with 7. There's got to be a way to get rid of these two files.

I just removed all of Registry Mechanic. I'll see if that maybe makes a difference.
Have you tried using Easy Transfer?
My System SpecsSystem Spec
31 Oct 2009   #7
Alocasia

Vista 64 bit but trying to install Win 7
 
 

Quote   Quote: Originally Posted by Jonathan King View Post
Quote   Quote: Originally Posted by Alocasia View Post
Quote   Quote: Originally Posted by Jonathan King View Post
Try backing up all your data, and doing a clean install.
No clean install for me. I don't want to go that way. I backed up with NovaStor, but the Windows 7 Advisor tells me I have to buy the new update in order for it to work with 7. There's got to be a way to get rid of these two files.

I just removed all of Registry Mechanic. I'll see if that maybe makes a difference.
Have you tried using Easy Transfer?
Where would I transfer to?
My System SpecsSystem Spec
31 Oct 2009   #8
Jonathan_King

Windows 7 Professional x64
 
 

another hard drive, if you have one. Anywhere with sufficient storage will work.
My System SpecsSystem Spec
31 Oct 2009   #9
sup3rsprt

XP, Seven, 2008R2
 
 

Quote   Quote: Originally Posted by Alocasia View Post
Tried. It won't work because the program doesn't exist on my computer
Maybe try installing it and then uninstalling to clean things up.
My System SpecsSystem Spec
31 Oct 2009   #10
Jonathan_King

Windows 7 Professional x64
 
 

I do not know if this will work, so others please confirm/deny this. Is it possible that he could save his Easy Transfer file to his desktop, do a clean install over the current installation, and then retrieve his file from Windows.old? It sounds possible, but is it advisable?
My System SpecsSystem Spec
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 Zone Alarm in registry interfering with installation




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