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Windows 7: Unable to clean install Windows 7 or access recovery partition

28 Oct 2014   #1
techtitan100

Windows 7 Pro 64bit
 
 
Unable to clean install Windows 7 or access recovery partition

hey guys I am trying to fix a friends computer for him by resetting it back to "out-of-the-box" settings and as I try to access the recovery partition by hitting F11 repeatedly on startup it comes up with just a blank page and no menus it just gets stuck and this is an HP laptop by the way and after that didn't work I was going to try and re-install Windows using my Flash Disk that I created and his product key, it would get stuck on setup is starting, I am really out of ideas on what to do what could possibly be the problem, I had this same issue with my old computer and it lasted only a day and then everything started working again


My System SpecsSystem Spec
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29 Oct 2014   #2
gregrocker

 

If you cannot run HP System Recovery then your options are to try to make Recovery Disks, order Recovery Disks from HP Support, or do the superior Clean Reinstall - Factory OEM Windows 7which provides everything needed to get and keep a perfect install.

The HP Factory install is the worst possible install one can have of Win7 with the worst load of bloatware in the industry, and Useless utilities that interfere with better versions built into Win7. You will never even experience native Win7 performance on that PC until it has a Clean Reinstall which is why no tech enthusiast will run the factory install.
My System SpecsSystem Spec
29 Oct 2014   #3
techtitan100

Windows 7 Pro 64bit
 
 

I don't know if my friend will be able to order recovery disks because there is no serial number on the back of this machine and he can't get anywhere past the Starting Windows logo and yes I have heard bad things about HP putting all kinds of crap on there computers
My System SpecsSystem Spec
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29 Oct 2014   #4
gregrocker

 

Is there a readable Product Key on sticker proving Genuine Win7? If so delete all partitions during reinstall from link below
My System SpecsSystem Spec
29 Oct 2014   #5
techtitan100

Windows 7 Pro 64bit
 
 

the product key is un-readable, its completely wiped off
My System SpecsSystem Spec
29 Oct 2014   #6
gregrocker

 

If you can't start win7 to try to Boot Recovery partition manually as shown in http://www.sevenforums.com/installat...ml#post1952871 then a boot disk like Hirens might be able to boot Recovery partition
My System SpecsSystem Spec
31 Oct 2014   #7
techtitan100

Windows 7 Pro 64bit
 
 

i am really confused by the instructions on this, is there any other things you would recommend me trying or do you think this is a hardware problem because I don't want to mess this computer up anymore than what it is thanks for your help
My System SpecsSystem Spec
31 Oct 2014   #8
gregrocker

 

Why don't you ask questions about exactly what you don't understand?

You wanted to run Recovery since there is no key for reinstall. I gave you the possible ways which you also asked no questions about.

There are Troubleshooting Steps below to try to start it and also test hardware if the various fixes don't work. This involves burning some boot disks if you can't access System Recovery Options console by tapping F8 at boot. These same repairs can be run from the Win7 disk provided it Failure to Start tutorial.

What exactly happens when you power up?
My System SpecsSystem Spec
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 Unable to clean install Windows 7 or access recovery partition




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