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Windows 7: Windows 7 tells me I have to uninstall some Kaspersky

03 Nov 2009   #1
sho4jc

Windows Vista
 
 
Windows 7 tells me I have to uninstall some Kaspersky

When I try to install Windows 7 and it checks for compatibility, it keeps telling me that I have to uninstall this Kaspersky Antivirus program, but I don't have it on my drive. Wherever I search for this supposed program, it doesn't show up, so I can't install my Windows 7 because it says I have to uninstall this first! HELP!!!!


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03 Nov 2009   #2
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

What AV do you have on your drive?
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03 Nov 2009   #3
bobkn

Windows 7 Pro X64 SP1
 
 

Apparently the compatibility checker for the upgrade has found irrelevant traces of an old Kaspersky AV installation. (It could even have been part of the crapware from a commercial PC installation.)

It could be something as simple as a folder in Programs.

There may also be a cleanup tool available from Kaspersky, but I've read that it did not work.

If all esle fails, do a custom (clean) install of Win7. Any remnants of incompatible software won't matter, as they won't be carried over. (Of couse, none of your still-installed software would be carried over either.)
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 Windows 7 tells me I have to uninstall some Kaspersky




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