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Windows 7: Can't get past a black screen during installation

06 Nov 2009   #11


How did that work to "just keep hitting buttons out of frustration" in the Navy jet cockpit?

In the future, your retail purchase of Win7 includes MS excellent tech support which has catalogued of all of these problems to get to the fix without guessing.

My System SpecsSystem Spec
06 Nov 2009   #12


Quote   Quote: Originally Posted by billyF14 View Post
To the guy who said, unplug your graphics card and use onboard graphics, what would you suggest I plug my display in to if I remove the graphics card?
The onboard graphics, if you have it.
My System SpecsSystem Spec
06 Nov 2009   #13

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)

Good job billyF14,

Being a Microsoft Beta tester for over ten years, I see the hareware manufacturers not getting updated drivers out fast enought to go with the new OS.

When I first read your post I suspected something to do with video.

I hope the rest of your Win7 experience goes much smoother.

" Doc "
My System SpecsSystem Spec

06 Nov 2009   #14

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64

Glad that you got the installation completed.

Quote   Quote: Originally Posted by billyF14 View Post
FINALLY! Got the upgrade to install. What did I do? I have no idea. I just kept hitting buttons on my keyboard and mouse, out of frustration, then the mouse suddenly appeared. I waited for more to happen for 10 minutes and when nothing did, I rebooted and selected safe mode with networking.
Based on all the other posts, I assumed my video driver was the problem, so I downloaded the latest ATI drivers. They would not install in safe mode so I rebooted again and the system came up. I installed the updated drivers and now I'm finally, FINALLY up and running.
This is terrible people. Fixing Windows should not be a random occurance. As a former Navy Test Pilot, Engineer and very well adept at working the PC, this should not be that hard.
Feel free to give me the obligatory, "gee, sorry you had a hard time" reply. It won't help. Do a better job and preparing your software for deployment.
I'm a techie who likes to upgrade and I'm sorely disappointed.
I hope that you know this forum or the people here are not associated with Microsoft.

This is an independent forum where other Windows users volunteer their time to help, anyone who asks, with any issues involving Windows 7.
My System SpecsSystem Spec
06 Nov 2009   #15

Windows Vista 64

Thanks Doc. I've always been a Windows fan because I could always find a way to do what I wanted. This was a bit frustrating for someone who's got lots of patience.

And banging on the buttons WAS a frequent troubleshooting technique in Navy fighters, particularly when you're in a '70's technology airplane with less power than a commodore 64.
My System SpecsSystem Spec
06 Nov 2009   #16

64-bit Windows 8.1 Pro

Ive patched up more than a few Navy pilots who couldn't push them buttons fast enough... Im glad that you werent one of them and glad that you got Windows 7 up and running.... check six....
My System SpecsSystem Spec

 Can't get past a black screen during installation

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