New
#1
new computer with Win 7
I just bought a HP G61-320 from Best Buy. It came with Win7. I followed all of the instructions religiously, and after a few hours it seemed to be okay. Then I received a message about windows needing to install 17 updates. After installing 9 (I don't know which ones) it just hung and said it was installing update 10. I went to bed and the next day it was still at the same spot. I tried to cancel the update install and after an hour or more it exited. Then when I tried to shut down it went right back to the install- another 3 hours. I finally turned the power off and re-started, did a system restore and it doesn't work worth a crap. Every few minutes it just hangs. I uninstalled the Norton trial and put Webroot ant-virus and Office 2003 on it. That's all there is and it won't work. Is this update problem common and what if anything can I do about it? A brand-new computer with this supposed premier OS should work at least some of the time.