Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: crash when using disk management to initialize and format new SSD

31 Jan 2015   #11
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Do you have a readable COA sticker on the PC ?
If you do, did you use the key on that sticker to try and activate Windows ?

EDIT:
Greg beat me to it with a more detailed explanation.


My System SpecsSystem Spec
.
31 Jan 2015   #12
gregrocker

 

Unless you'd already done a Clean Reinstall Windows 7 on that PC then the key found by a keyfinder like Belarc cannot be used for reinstall because it is a mass activation key used at the factory. You'd need the key on the COA sticker, which Dell must provide for Windows 7 in order to legally pre-install it on their hardware.

I already explained in posts 6 and 9 that Dell provides a clean Reinstallation DVD with only activation and a logo included which could be ordered if for some reason the COA sticker was missing. But the first question to Dell should be why the COA sticker is missing since they are required under the EULA with MS to provide it.

Only Windows 8 has BIOS-based activation, never Windows 7.

I would call back Dell and ask them why there is no COA sticker as they are required to provide, that we are waiting to hear their answer so we can forward it to Microsoft if necessary.
My System SpecsSystem Spec
31 Jan 2015   #13
camner

Windows 7 Pro (64 bit)
 
 

I must admit that when I read the text of the post (#12) in the email notification I thought "Wow...did I really completely miss reading earlier about the problem with Belarc only reporting the OEM key that doesn't work for Win 7 activation" and then saw your post #13...

I did not ask Dell about the missing COA because I didn't know to...perhaps I was naive in accepting the tech's word that with the new BIOS based key (which he did not mention only applied to Win 8).

However, I will do so. If I'm supposed to have a COA then I'd like to have it.

At this point, I suspect the fastest way to get up and running will be for me to wait for the Dell Reinstallation DVD and reinstall Win7 again, though if I can persuade them to give me a COA I'd be happy to go that route.

Thanks again for all of your help.
My System SpecsSystem Spec
.

31 Jan 2015   #14
gregrocker

 

Is there any chance this was a Windows 8 machine on which they pre-installed Windows 7 for you by special order, since it is eligible for free Upgrade from Windows 8 to Windows 7 on Professional version only?

That's the only way I can think of that Dell would represent that the OS is normally activated via BIOS, because it is normally shipped with Windows 8 which activates that way, and one must consult with OEM Tech Support to Upgrade to the alternative Windows 7 Pro.

If so then the Windows 7 key is to be provided by Dell.

I would still ask them to clarify. You want the Win7 Product Key but could settle for the Reinstallation DVD which includes auto-activation. Then after the Clean Reinstall Windows 7
save a backup image so you never need to reinstall again, just reimage C from the boot disk and stored image.
My System SpecsSystem Spec
31 Jan 2015   #15
camner

Windows 7 Pro (64 bit)
 
 

This was not a special order. I was looking for a replacement Dell for my wife's aging machine, and because she's stuck with Win 7 at work wants to have a Win 7 machine at home. I looked at the Dell site and found XPS 8700 machines that said they came preinstalled with Win 8 and other identical machines (in terms of hardware configuration) that said they came preinstalled with Win 7 Pro. I simply clicked on the link for the Win 7 machine and purchased it. The fine print said that their would be a Win 8.1 recovery disk in the box, which there was, that could be used to upgrade to Win 8 later. There is a Pro Windows 8 sticker on the back of the Dell.

So, putting this all together I suspect that although there was no indication on the Dell site that there was anything particularly unusual about this machine you are probably right that this is Win 8 machine that was downgraded to Win 7 Pro through whatever mechanism Dell and Microsoft have arranged to do this. It never occurred to me to ask whether I'd get a COA because in the past with other Windows boxes I have purchased that was just part of the deal.

I will, indeed, make a backup image after the (hopefully successful) reinstall.

Thanks again.
My System SpecsSystem Spec
01 Feb 2015   #16
gregrocker

 

OK, Keep us posted as you go.
My System SpecsSystem Spec
06 Feb 2015   #17
camner

Windows 7 Pro (64 bit)
 
 

Update: I received the Dell reinstall disk and was able to do a clean install of Win7 without a problem and with the OS preactivated, it seems.

Thanks to all who contributed to this thread...it pointed me in the right direction.
My System SpecsSystem Spec
06 Feb 2015   #18
gregrocker

 

Glad to hear it.

Once you get it set up like you want be sure to save a backup image externally so that if it ever becomes irreparable you can reimage the HD in 20 minutes using the Win7 disk: Backup Complete Computer - Create an Image Backup
My System SpecsSystem Spec
Reply

 crash when using disk management to initialize and format new SSD




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Can't format hard drive. Tried diskpart/disk management.
Hi guys, I recently bought an SSD and decided to install it on my machine, I've set it as the #1 boot option, and then I tried to format my previous hard drive so I can use it for data. Whenever I right click and do it in explorer, it says "Windows was unable to complete the format". If I do it via...
Hardware & Devices
SATA HDD and Samnsung SSD Unable to Format in Disk Management
Trying to help out my brother by installing a hard drive and SSD to his computer that he got for his birthday. Connected the SATA and power cables and the computer seems to recognize the drives (as in no connection issues) but doesn't give me the option to format them in disk management. Here's a...
Hardware & Devices
Unable to initialize external HDD in Disk Management due to I/O error
Hi All, I've recently ran into an almost identical problem that was described (but not resolved) in this thread. In my case, the drive worked perfectly with my system and only recently stopped appearing in My Computer. Also, my drive is still visible and accessible on Windows XP but is not...
Hardware & Devices
Unable to initialize external HDD in Disk Management due to I/O error
Hi all, I am hoping someone would be able to help me out on this problem. I'm running Windows 7 Ultimate 64 bit. Problem: Windows detects my external HDD but doesn't show up in My Computer. Drive is detected in Disk Management, indicated as "not initialized". When I try to initialize the drive,...
Hardware & Devices
Not Able to Format free disk using Disk Management
Hi All I am try to create a new volume from a free space disk which was earlier have ubuntu installed in it. I delete the partition and then right click on it and select "New Simple Volume". I select drive "G" and select format as NTFS. When I click on finish, it give me error "Not enough...
Installation & Setup
New 1tb hd will not initialize, Disk Management Crashes
I just bought a Thermaltake Blacx SATA-USB Docking Station and a Samsung 1TB Spinpoint hard drive to go along with it. After connecting everything, I noticed that the hard drive is recognized in bios but not in Windows. The usb device installed alright but the hard drive is no where to be found. ...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:42.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App