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Windows 7: Logon problems in windows 7 pro x64

20 Mar 2015   #1
jsl607205

Windows 7 pro x64
 
 
Logon problems in windows 7 pro x64

Have tried to find any with the similar problem on the net, but with no success,
hope that maybe someone can help me here in sevenforums.
When i boot up the laptop everything works normal and the page for
typing the password appears, when typing the password and hit enter nothing
happens !, the password typed disappear and him are ready again for a password.
In safe mode everything works as normal, logon, edit/changes in user accounts etc..
Will appreciate any help ! .


My System SpecsSystem Spec
.
20 Mar 2015   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Sorry that you are having a problem. The good news however is that it should be easy to correct. If you work in safe mode, a clean boot will determine the cause.
Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
20 Mar 2015   #3
jsl607205

Windows 7 pro x64
 
 

Hi! Thank you for the respond.
Im sorry to say that it did not work out, tried to use the clean boot.
Nothing change, same as before when restart and try to logon in normal mode!.
My System SpecsSystem Spec
.

20 Mar 2015   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Using safe mode create a new administrator account, delete the others (you may want to back up using the free Macrium Reflect first, to go back if it does not work out. I think Macrium is a better choice than System Restore). Get back to us.
My System SpecsSystem Spec
20 Mar 2015   #5
jsl607205

Windows 7 pro x64
 
 

Hi again!

Have tried now exactly what you suggested and created the new administrator account
without any password. When start up again in normal mode the same problem occurs,
he stop on the logon page and wait for the password, if you write something and press
return nothing happens like before. The account for the password has changed to the new
name, but still have the same problem .
My System SpecsSystem Spec
20 Mar 2015   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Using safe mode, select last know good configuration and see if that helps
If not run anti virus scan
My System SpecsSystem Spec
20 Mar 2015   #7
jsl607205

Windows 7 pro x64
 
 

Hi again! Both things you suggest now i have allready tried (used Norton power eraser), seems like nothing works !, can the win file/system for logon be damaged or corrupt ?.
My System SpecsSystem Spec
20 Mar 2015   #8
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

TBH, I really think that it is the registry. The way to fix that is with system restore.
I do not recall if already suggested but a system restore from a week before the problem may work.
My System SpecsSystem Spec
20 Mar 2015   #9
jsl607205

Windows 7 pro x64
 
 

Hi again! The system restore was turned off on this computer, have tried to find an restore point, it dont have. When i think back and a day before the problem occur, i tried the windows disk cleanup for the first time, also with the register cleanup, maybe its this that have made the problem?.
My System SpecsSystem Spec
20 Mar 2015   #10
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

The senior people at the forum, suggest staying away from those registry cleaners. I think that is the problem. Your options at this point is to try a repair install, if you have an install DVD, or actually reinstall.
My further suggestion is that you stop using registry cleaners and you make weekly backups on a separate hard drive with the free Macrium Reflect.
I do not know where else to go with this. I truly feel it was the software that you used.
I use ccleaner (not the registry portion) and anti virus, malwarebytes and that's it.
My System SpecsSystem Spec
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 Logon problems in windows 7 pro x64




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