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Windows 7: Startup repair doesn't load

06 Apr 2015   #1
masplin

Windows 7 64 bit
 
 
Startup repair doesn't load

my teenage daughter has had a tantrum and slammed her laptop. When trying to start normally I get BSOD so tried startup repair both from the laptop and installation disk. It loads but just then stuck on a blueish windows screen. I'm guessing she has managed to actually damage the hardware but wondering if any other steps before attempting a fresh install of OS?

Thanks for any advice

Frustrated father!!


My System SpecsSystem Spec
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06 Apr 2015   #2
D3LL

 
 

Hi Masplin,

Could you provide more detail on what the BSOD error is? I know you will be unable to post logs of this however the error code would be most helpful to us.

- A helpful member
My System SpecsSystem Spec
06 Apr 2015   #3
masplin

Windows 7 64 bit
 
 

Managed to grab a photo of it
Unmountable_boot_volume

Error codes are

0x000000ED
0xFFFFFA80063ECD0
0xFFFFFFFC0000185
then 2 with just 0's

Thanks
Mike
My System SpecsSystem Spec
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06 Apr 2015   #4
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

The hard drive could just be loose, after all, she had a tantrum
My System SpecsSystem Spec
06 Apr 2015   #5
D3LL

 
 

Quote   Quote: Originally Posted by AddRAM View Post
The hard drive could just be loose, after all, she had a tantrum
Yep I would go with what AddRAM said.. It could be loose. The BSOD is to do with the hard drive where it has found the hard drive but cannot load the data basically. So it may also be broken. Fingers crossed its just loose.
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