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Windows 10 Upgrade Failing in "Safe_OS" phase...
I am in charge of 2 Compaq CQ2815EA from PCWorld (*spits*) for my companies social club.
They came installed with Windows 7 Home Premium, and being a social club they were reluctant to pay to upgrade to Pro (I may have some swing with that this time). As such, and due to the environment the machines are being used in, I used some registry hacks to prevent users messing with the system where possible. (Unfortunately I cannot remember exactly what tweaks I employed).
Now it's come for the Windows 10 upgrade.
I have used the Media Creation Tool, both directly on the machine in question and to create installation media (USB).
The install starts off OK (under the administrative logon).
Then we get the first reboot, I get the black screen with the grey progress bar "Loading Files" and then nothing.
The monitors built in error message reports "Out of Range" (It would normally report "Cable Not Connected" when there is no signal).
It goes like this for ages, and as I can't leave the machine unattended I reset the machine, I got the same error and then eventually the windows 7 login.
Logging in gives me an error message as to why Windows could not install.
So far I have received 2 different messages
The installation failed in the SAFE_OS phase with an error during APPLY_IMAGE operation
The installation failed in the SAFE_OS phase with an error during INSTALL_RECOVERY_ENVIRONMENT operation
I just checked my Win 7 updates and there are 2 failures...
andIntel Corporation - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2 - Intel(R) HD Graphics
Installation date: 07/08/2015 12:51
Installation status: Failed
Error details: Code 80070103
Update type: Optional
Intel Corporation Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2 software update released in December, 2012
I've also just noticed that I have a DVI connector on the back of the machine too, but I am connecting via VGA.Intel Corporation - Storage Controller - Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller
Installation date: 07/08/2015 12:51
Installation status: Failed
Error details: Code 80070103
Update type: Optional
Intel Corporation Storage Controller software update released in September, 2012
I am going to try bringing in a DVI to VGA adapter to see if that gives me any display at all, but I am wondering if between the 2 error messages it would have installed if I had just left it.
But in the mean time, can anyone else cast any opinions on this?