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Windows 7: reinstallation dvd hangs on starting windows screen

26 Aug 2015   #51
nancyc

win 7 home prem 64 bit
 
 

yes, it was free and they shipped it fast too


My System SpecsSystem Spec
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26 Aug 2015   #52
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Well as I see it you can either buy a new burner which are pretty cheap about 20.us at Micro Center... and see if that is the issue,
Or buy a new win-7 copy because it obviously is not loading past a certain point which makes no sense :/
My System SpecsSystem Spec
26 Aug 2015   #53
nancyc

win 7 home prem 64 bit
 
 

or, buy a new hdd...they arent exp...seen them on amazon same thing i got now, for 25 30 bucs...itll come new and empty, then i can figure out what i need to do to it , or what has to be done to it BEFORE i use the DVD on it..........this stupid HD had a lot of high level threats on it and a cpl of virus....i scanned that disk with malwarebytes took a cpl hrs and then i used my virus scan on it......so it was empty before i did this clean all thing......who knows maybe a part of the HD got corrupted from that crap on it
My System SpecsSystem Spec
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26 Aug 2015   #54
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Well I would usually say go to a ssd = solid state drive if the budget allows for it after going through all of this mess

You might be able to test the disk on another computer
Remove your hdd
Install the old hdd after the surface test
Then load the disk and see if it goes further through the install
I believe you can cancel the install by shutting down or ejecting the disk before pointing it to a place or drive to install on.
My System SpecsSystem Spec
26 Aug 2015   #55
nancyc

win 7 home prem 64 bit
 
 

my computer is a lenovo all in one with win 8.1....i wish i had a desktop laying around......actually my other sis has a dell pc too, an older one, if i can i could try it there on hers...........i think i read a post somewhere where somebody had same issue, they put their HD into another pc and used the disk and it worked...but when they got back to their own pc and put the hd back in with the win 7 installed , the computer didnt work, it went right back to how it was acting before.........that would be my luck.....hahahahahaha
My System SpecsSystem Spec
26 Aug 2015   #56
nancyc

win 7 home prem 64 bit
 
 

*****believe you can cancel the install by shutting down or ejecting the disk before pointing it to a place or drive to install on.**** can you elaborate on this? when or why am i to POINT it to a place or drive to install??? if its 1 HD isnt it supposed to just go there to that active partition??? and if i could take out the hd in my comp and put this one in and then put the dvd in, it would still only be 1 HD even tho its not staying in my pc
My System SpecsSystem Spec
26 Aug 2015   #57
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Well no first you have to agree to the terms of the software this is where you bailout
That would be farther than you've gotten from your descriptions ?
You've never seen and agree to the terms have you ?
My System SpecsSystem Spec
26 Aug 2015   #58
derekimo

Microsoft Community Contributor Award Recipient

 
 

Is this still the boot order?

reinstallation dvd hangs on starting windows screen-dsc01896.jpg

This really shouldn't be this difficult.

What I see is a USB HDD booting second, I assume that is the adapter? If not the ST3 HDD below it needs to move up to second.

Just for clarification, these BIOS pictures are from the Dell you are trying to install on?

All your symptoms are pointing to bad or corrupt media. From the first post it clearly has a problem loading.

We need to get you to try a different installer.


My System SpecsSystem Spec
26 Aug 2015   #59
nancyc

win 7 home prem 64 bit
 
 

i know the HDD has to be 2nd, the usb Hd has nothing to do with the adapter, its just there in the list...but i do move the REAL HD to 2nd.....this screen is on the dell pc that im trying to fix.....the adapter gets connected to my own pc and then the HDD of the dell.........yea the hdd was whacked when i got it here to fix ...the dvd is new from dell......so whats the suggestions??

and THRASH, no ive never been that far along to agree to anything
My System SpecsSystem Spec
26 Aug 2015   #60
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

The suggestion seems to me is to get new installation media,
I posted a Amazon product win-7 home premium 64 bit for 80.us
That's cheaper and more straight forward than contacting Dell again and listening to them

Again if you did the surface test with mini tool what were the results or are you still doing it ?
hdd seems fine it formatted fine
Just confirm no bad sectors are on it and move on to Amazon.
My System SpecsSystem Spec
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 reinstallation dvd hangs on starting windows screen




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