Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Can't Partition Hard Drive or Upgrade OS

29 Nov 2015   #1
roadapple

Windows 7 Home Premium 32 Bit
 
 
Can't Partition Hard Drive or Upgrade OS

Up until this morning, this 2˝ yr. old laptop functioned perfectly.

I had AVG (paid version) for the past year. The subscription ran out and I was getting a message every 10 minutes telling me I needed to enter the License Key or purchase a new one. I uninstalled the program via the Control Panel and was still getting the message. AVG support suggested I used their Removal Tool, 2015 version 64-bit, which I did.

Also when I Right click on the start button and then Left click on Computer and then click on Properties I don't get the properties screen I always got. This AVG Removal seems to have totally screwed up my computer to the point where I can't do anything.

After that and rebooting the message didn't come up but my Office 2010 was totally not working, not even listed in the installed programs list any longer. I tried to reinstall Office 2010 and got an error message telling me to install MSXML v 6.10.1129.0 and when I went to MS it told me to update my computer. I've done all the updates the computer would do, but there are several it says "failed". It gives me a long list of 32-bit updates to install and it won't install any of those either. Also my Internet Explorer quit working. I tried installing Chrome but it tells me that Windows needs an update, which I can't do.

I then tried to upgrade my Windows version to a Win7 Ultimate version I have and I get an error message "Windows could not retrieve information about the disks on this computer".

Since running the removal tool several things are not working on the computer. I can't "restore" the computer.

I even tried to get into Disk Management to Partition my HD and when I click on Computer Management (in Admin tools) I get this error message "This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel".

I also tried to install Belarc to get a readout on the innards of the computer and it won't install. I do have an active and working internet connection though.

I've cleared every program on the computer that I installed and it still not operating correctly.

What can I do?

Thanks!

Scott N.


My System SpecsSystem Spec
.
29 Nov 2015   #2
cmmtch

Windows 10 Home x64
 
 

Hi roadapple (Scott) Welcome to sevenforums

When you say you can't restore the computer do you mean doing a system restore to an earlier date? That would be my first suggestion.

Try the methods listed in this tutorial System Restore

Since you have Win7 install media you should be able to boot from it and restore from the "system recovery options" menu.

Once you've gotten that done then use Revo uninstaller Revo Uninstaller Freeware - Uninstall Programs to remove an installed program you don't want. I've used for years with no problems, it's a great tool for removing all traces of a program from your computer.

Good luck

edit: I know this didn't answer your topic question, but the computer has to get back to a usable state before anything else.
My System SpecsSystem Spec
29 Nov 2015   #3
roadapple

Windows 7 Home Premium 32 Bit
 
 

When I go to system restore and choose a point I get the following error:

System Restore did not complete successfully. Your computer's system files and settings were not changed.

Details:
An error was detected in the Volume Shadow Copy Service (VSS). The problem occurred while trying to contact VSS writers. Verity that the Event System service and the VSS service are running and check for associated errors in the event logs.
My System SpecsSystem Spec
.

29 Nov 2015   #4
cmmtch

Windows 10 Home x64
 
 

Try this one to see if anything changes System Restore General Troubleshooting to Fix Issues

If no change/resolve problem then this Repair Install

Sorry for just posting links to tutorials, but the people that wrote those know far more than I do about various problems with Win7. I thought about sfc /scannow but wanted to see if maybe booting into the system recovery before actually booting into windows might work. Can't remember for Win7, but I think it can fix issues found in scannow without the cd inserted.

In the end you might end up doing a clean install of Ultimate to move beyond this issue, but you may be able to recover from what sounds like an uninstaller doing more than just uninstalling the desired program.

I'll ask the obvious, if you had one you'd probably have used it, but do you maybe have a backup image around somewhere?
My System SpecsSystem Spec
29 Nov 2015   #5
roadapple

Windows 7 Home Premium 32 Bit
 
 

I was able to boot from a Win7 install CD and I'll see how that goes after it's all installed. I have to install the drivers, etc. as well.

Thanks for your help!

Scott N.
My System SpecsSystem Spec
Reply

 Can't Partition Hard Drive or Upgrade OS




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Cloning a hard drive partition onto a smaller hard drive
I have an old 320GB hard drive that's dying and slowing my computer down. The OS is on a 20GB partition. I want to copy that partition onto an empty, 110GB hard drive. Will the data copied be corrupted? am I better off re-installing windows? How can I do this?
General Discussion
Hard drive partition: adding free space back to c: drive
Hi everyone, I installed Ubuntu on my computer a few months ago and created another partition for it on my 1TB hard drive. I didn't really care for Ubuntu so I decided to delete the partition it was on. :geek: That might have been a mistake. :( Well, now there's 87.68GB of free space on...
Performance & Maintenance
Want to copy a system hard drive to one partition on another drive.
I have 3 hard drives and boot options of windows 7 64bit or Vista 32bit. Drive 1. E: 74gb Windows 7 64bit bootable. Drive 2. D: 186gb
Backup and Restore
Hard Drive Partition Without Effecting Recovery Partition
Hi, Need some help. I recently bought Acer Aspire 5560G. It comes with 500GB HDD with only one partition which is drive C. There are 2 hidden partitions as well. I would like to split my drive C in 2 partitions without effecting my Recovery partition. Is it possible??? if yes than what's...
Performance & Maintenance
Hard drive problem with partition. Even after a new replacement drive.
After sending in my new 750 GB Western Digital Black Edition hard drive due to my partitions getting completely screwed multiple times. I received a brand new replacement 1 TB Western Digital Black Edition hard drive yesterday. Everything was working fine until I turned on my desktop on today and...
Hardware & Devices
Which hard drive upgrade?
I currently have dual 200GB Fujitsu (5400rpm) hard drives in my Vaio. I'd like to up the C: drive to 320GB and 7200rpm. 1) Any brand preferences? I don't really know what's "good." 2) Is "Create a system image" in System Restore an exact duplicate...so I could load my computer from the other...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 09:32.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App