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Windows 7: Installation stuck at "Windows is loading files..."

31 Dec 2015   #1
higgins

Windows 7 x64
 
 
Installation stuck at "Windows is loading files..."

Hi all!

Wanted to do a nice clean installation on a HP Compaq dc7800 Convertible Minitower. Using known good Windows 7 volume USB which I have used a dozen+ times with no issues.

I get stuck at "Windows is loading files..." as I don't think that screen is ever supposed to be there over an hour or so.

Linux mint live USB boots just fine.

Using Windows 7 OEM usb (not legal on that rig, but I was testing), I got past the loading screen and reached "Windows 7 cannot be installed to this disk. This computer's hardware may not support booting to this disk." error instead.

I toyed around with ram sticks. They're installed as they should be. Then tried each of them in the correct initial slot to see if one of them might be bad. Then installed two additional sticks to see if it had enough memory to load the OS. Same result.

I've reset the bios. The SATA settings are on IDE, not RAID. The original OS that I'm trying to replace also boots just fine.

Just running out of ideas here.


My System SpecsSystem Spec
.
04 Jan 2016   #2
higgins

Windows 7 x64
 
 

Bump.
My System SpecsSystem Spec
08 Jan 2016   #3
higgins

Windows 7 x64
 
 

Known good Windows 8 fails at logo, too.
My System SpecsSystem Spec
.

08 Jan 2016   #4
Nipax

Windows 7/8/10 UEFI/GPT system
 
 

Quote   Quote: Originally Posted by higgins View Post
I've reset the bios. The SATA settings are on IDE, not RAID.
To run a single drive configuration on HP Compaq dc7800 in AHCI mode: Change SATA Emulation from IDE to RAID.

SOURCE: dc7800 convertible mini-tower & SSD?? - HP Support Forum - 1934725

AHCI is a subset of RAID. Usually the BIOS will have three different settings: IDE, AHCI, and RAID. However, for the HP dc7800 you enable AHCI for a single drive but using RAID. See bottom of page 4 on the PDF: https://h20565.www2.hp.com/portal/si...tte.cachetoken
My System SpecsSystem Spec
15 Jan 2016   #5
higgins

Windows 7 x64
 
 

Sorry. That wasn't it. Hangs up just the same.
My System SpecsSystem Spec
11 Feb 2016   #6
higgins

Windows 7 x64
 
 

I just used it successfully on two installations on different machines. Not corrupted.
My System SpecsSystem Spec
13 Feb 2016   #7
Andyrids

Windows 7 x64 SP1
 
 

Quote   Quote: Originally Posted by higgins View Post
I just used it successfully on two installations on different machines. Not corrupted.
I have had a few similar problems lately with different laptops and found the only way was to low level format the HDD not just a quick format but fill the thing with either 0's or 1's I am not sure if Partition Wizard will do this but I know Aomei their partition software can do it if you select "wipe" from the menu, it will take a long time though 500GB about 3-5 hours...
My System SpecsSystem Spec
14 Feb 2016   #8
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

PW will fill a drive with 0`s and not take long at all.

Bootable Partition Manger | MiniTool Partition Wizard Bootable Edition
My System SpecsSystem Spec
18 Feb 2016   #9
higgins

Windows 7 x64
 
 

I've tried four different hard drives in this rig now, including a brand new one. Same issue each time.
My System SpecsSystem Spec
24 Mar 2016   #10
higgins

Windows 7 x64
 
 

Installed linux. Problem solved.
My System SpecsSystem Spec
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 Installation stuck at "Windows is loading files..."




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