Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Strange deletion of printer ports in printer properties

07 Jan 2016   #1
pstein

win7pro 64bit
 
 
Strange deletion of printer ports in printer properties

After having setup successfully Win 7 Pro some years ago printing worked fine for several pdf printers
and connected USB laser printers.

Then, recently, I must have changed something accidentially in System.

When I now want to print (e.g. a Word doc or web page from Firefox) it doesn't work anymore.

EVERY printer does not work!

Further investigations revealed that the printer ports are vanished in printer Proprties dialogs.
Its completely empty!

Have a look at the attached snapshot.

I don't know which event or action caused the printer port deletion.
Maybe a new Win Patch or an uninstallation of driver or a registry key adding.

However re-installation of printer drivers does not help since the required underlying ports are gone.

How can I re-install them again?

Is there a manual Registry add script?

Peter




Attached Thumbnails
Strange deletion of printer ports in printer properties-error-deleted-printer-ports.png  
My System SpecsSystem Spec
.
07 Jan 2016   #2
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Click on your "Start Button". Click on "Devices and Printers". Post a Screenshot of what you see Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
07 Jan 2016   #3
pstein

win7pro 64bit
 
 

Here it is:
I switched the default printer meanwhile


Attached Thumbnails
Strange deletion of printer ports in printer properties-devices-printers.png  
My System SpecsSystem Spec
.

07 Jan 2016   #4
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Is the Edoc Printer the one that you have? If so, it should be working. If not, let us know.
My System SpecsSystem Spec
08 Jan 2016   #5
pstein

win7pro 64bit
 
 

Yes, I have the eDoc PDF Printer. Its a non-physical-pdf-only-printer.
It worked before but is not working any more (same as all other printers).
My System SpecsSystem Spec
08 Jan 2016   #6
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

In the screenshot you posted, the PC is blacked out. Was it that way when your printer was working? == Go into the Device Manager and see if there are any Yellow Exclamation Marks. If so, post a Screen Capture of it. To get to it, click on Start and type in Device Manager and hit enter.
My System SpecsSystem Spec
08 Jan 2016   #7
pstein

win7pro 64bit
 
 

Hey I anonymized the name of the PC and put a black bar on it.
My System SpecsSystem Spec
08 Jan 2016   #8
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by pstein View Post
Hey I anonymized the name of the PC and put a black bar on it.
I am trying to help. You must answer all of the questions in my post in order for that to happen...........
My System SpecsSystem Spec
Reply

 Strange deletion of printer ports in printer properties




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Slow open Network Printer Properties
The probelm only happend on 1 win7 PC, suddenly the PC slow to open some network printer properties that also makes slow to print. 1. On the PC nstalled 3 Network printer A,B,C open B properties is normal fast, but slow to open A,C. 2. Others PC also installed those 3 network printer and No...
Network & Sharing
HP Printer Changes Ports Randomly
I have 3 computers - 1 desktop, 2 laptop. Windows 7 Home Premium 64 bit is on the desktop & one laptop. The other laptop is running XP. I have 2 printers HP Photosmart 3300 wireless and C5180C wired. From time-to-time, no rhyme or reason, the printer ports for either and/or both printers...
Hardware & Devices
Printer Ports keep disappearing!
Not sure what is going on, but 75% of the time when a user logs into any of our machines that have Windows 7 the ports disappear and they can't print. The spooler is running. If I restart it, it seems to fix it, or reboot sometimes it will fix it. I have been fighting this for over 2 months and...
Network & Sharing
Strange printer issue can you help me out?
Hi everyone Just wondered if you could help me out with a strange printer problem i seem to be having. I have just setup my parents new machine so i have set myself up with the normal admin account. I installed there lexmark printer and i can print from word and print emails out and web pages...
Hardware & Devices
Printer Ports disappearing on Network Win7 machines
Not sure what is going on, but 75% of the time when a user logs into any of our machines that have Win7 the ports disappear and they can't print. The spooler is running. If I restart it, it seems to fix it, or reboot sometimes it will fix it. I have been fighting this for over 2 months and can't...
BSOD Help and Support
Where are the printer ports?
Hey, I can't seem to find the printer ports preferences. I tried installing a printer on the network, but did it with the wrong driver, so I uninstalled the printer. When I tried to reinstall it again with a different driver, it says that the port name is already in use. Now, I'm aware that...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:52.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App