Strange deletion of printer ports in printer properties


  1. Posts : 244
    win7pro 64bit
       #1

    Strange deletion of printer ports in printer properties


    After having setup successfully Win 7 Pro some years ago printing worked fine for several pdf printers
    and connected USB laser printers.

    Then, recently, I must have changed something accidentially in System.

    When I now want to print (e.g. a Word doc or web page from Firefox) it doesn't work anymore.

    EVERY printer does not work!

    Further investigations revealed that the printer ports are vanished in printer Proprties dialogs.
    Its completely empty!

    Have a look at the attached snapshot.

    I don't know which event or action caused the printer port deletion.
    Maybe a new Win Patch or an uninstallation of driver or a registry key adding.

    However re-installation of printer drivers does not help since the required underlying ports are gone.

    How can I re-install them again?

    Is there a manual Registry add script?

    Peter
    Attached Thumbnails Attached Thumbnails Strange deletion of printer ports in printer properties-error-deleted-printer-ports.png  
      My Computer


  2. Posts : 4,751
    Windows 7 Home Premium 32-Bit - Build 7600 SP1
       #2

    Click on your "Start Button". Click on "Devices and Printers". Post a Screenshot of what you see Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  3. Posts : 244
    win7pro 64bit
    Thread Starter
       #3

    Here it is:
    I switched the default printer meanwhile
    Attached Thumbnails Attached Thumbnails Strange deletion of printer ports in printer properties-devices-printers.png  
      My Computer


  4. Posts : 4,751
    Windows 7 Home Premium 32-Bit - Build 7600 SP1
       #4

    Is the Edoc Printer the one that you have? If so, it should be working. If not, let us know.
      My Computer


  5. Posts : 244
    win7pro 64bit
    Thread Starter
       #5

    Yes, I have the eDoc PDF Printer. Its a non-physical-pdf-only-printer.
    It worked before but is not working any more (same as all other printers).
      My Computer


  6. Posts : 4,751
    Windows 7 Home Premium 32-Bit - Build 7600 SP1
       #6

    In the screenshot you posted, the PC is blacked out. Was it that way when your printer was working? == Go into the Device Manager and see if there are any Yellow Exclamation Marks. If so, post a Screen Capture of it. To get to it, click on Start and type in Device Manager and hit enter.
      My Computer


  7. Posts : 244
    win7pro 64bit
    Thread Starter
       #7

    Hey I anonymized the name of the PC and put a black bar on it.
      My Computer


  8. Posts : 4,751
    Windows 7 Home Premium 32-Bit - Build 7600 SP1
       #8

    pstein said:
    Hey I anonymized the name of the PC and put a black bar on it.
    I am trying to help. You must answer all of the questions in my post in order for that to happen...........
      My Computer


 

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