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Windows 7: Downgrade rights not being respected by MS?

01 Feb 2016   #1
Maltesespace

Windows 10 Pro x64
 
 
Downgrade rights not being respected by MS?

I'm trying to downgrade a laptop that originally came with Windows 8.1 Pro OEM to Windows 7 Pro. I called in to MS, gave them the OEM key, they confirmed it was legit but told me I had to buy a new Win7 key. I told them this was unacceptable as the laptop has downgrade rights, they "transferred" me and I kept ending up back at the same tech repeating the same tripe. Any ideas? Cheers

UPDATE: Solved it with this post!!! Thanks to someone on reddit
https://techdoors.wordpress.com/2012...ows-7-oem-way/


My System SpecsSystem Spec
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01 Feb 2016   #2
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

In cases like that I tell them that I will have my lawyer handle it - but only after I got the name of the guy on the phone.
My System SpecsSystem Spec
01 Feb 2016   #3
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Call the manufacture they can issue a new key or three way call with you and M$ on phone call.
My System SpecsSystem Spec
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02 Feb 2016   #4
Maltesespace

Windows 10 Pro x64
 
 

Sigh. MS still no use. I called HP and the best they can do is send out CDs. FFS. Really? I had them send out the CDs for shits and giggles but I have a standard image I need to use on the machine, so realistically these CDs aren't going to work. Is it feasible to do the installation from the CD and then grab the product key with something like Magic Jelly Bean, reinstall using a custom image then activate with such product key? Or will I need to try hassling them for a product key?
My System SpecsSystem Spec
02 Feb 2016   #5
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

You can`t use the factory key to activate a custom/clean install of 7, although you can try, but I doubt it would work.
My System SpecsSystem Spec
02 Feb 2016   #6
Maltesespace

Windows 10 Pro x64
 
 

Quote   Quote: Originally Posted by AddRAM View Post
You can`t use the factory key to activate a custom/clean install of 7, although you can try, but I doubt it would work.
What do you mean "factory key"?
My System SpecsSystem Spec
02 Feb 2016   #7
Maltesespace

Windows 10 Pro x64
 
 

UPDATE: Solved it with this post!!! Thanks to someone on reddit
https://techdoors.wordpress.com/2012...ows-7-oem-way/
My System SpecsSystem Spec
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 Downgrade rights not being respected by MS?




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