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Windows 7: Can't do a fresh install of Windows 7.

07 Feb 2016   #21
dsscottage

Windows 7 Home Basic
 
 

Quote   Quote: Originally Posted by DavidE View Post
You could try creating a USB flash stick and see if that will boot / install Windows.
You need at least a 4 GB flash stick, and nothing on it that needs to be kept !

USB Windows 7 Installation Key Drive - Create
Unfortunately, this computer is so old that it doesn't allow dooting from a USB stick.


My System SpecsSystem Spec
.
07 Feb 2016   #22
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

How about your computer is so old it has a C/D player and not a DVD player.
My System SpecsSystem Spec
07 Feb 2016   #23
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

In post #15 the OP stated "-The DVD can be correctly read from Windows Explorer"
It seems the PC does have a DVD drive.
My System SpecsSystem Spec
.

07 Feb 2016   #24
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I noticed that but the OP does not state which computer he can read the DVD from.

Is the OP using the computer that boots the DVD to read the DVD using Windows Explorer or the computer that can't boot the DVD and using Windows Explorer to read the DVD?

To answer the question would be simple. Pull out the optical drive and check the numbers on Google.

Or Speccy would also give the information. From my computer.

Optical Drives
CD-ROM Drive
Media Type BD Writer
Name CD-ROM Drive
Availability Running/Full Power
Capabilities Random Access, Supports Writing, Supports Removable Media
Read capabilities CD-R, CD-RW, CD-ROM, DVD-RAM, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL, BD-R, BD-ROM, BD-RE
Write capabilities CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL, BD-R, BD-RE
Config Manager Error Code Device is working properly
Config Manager User Config FALSE
Drive D:
Media Loaded FALSE
SCSI Bus 3
SCSI Logical Unit 0
SCSI Port 3
SCSI Target Id 0
Status OK
My System SpecsSystem Spec
07 Feb 2016   #25
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Good points Jack,
Maybe i made a bad assumption about which PC could read the DVD in Windows Explorer, and that Speccy info might help.

Also, from post #8
Quote:
5. I'm thrashing about looking for a solution so I ran the Win 7 disk setup file from Windows Explorer within Windows 7. When I tried to reinstall over the existing Windows on partition C, it failed and gave me a BSOD. Then I tried to install it in the empty partition F: and it installed correctly. Now, when I boot, I still get the black bootmgr screen (with 2 Win 7 options) but it is still unresponsive. It ultimately times out and boots to the new Windows on partition F: This new Windows on partition F works as it should.
It was after that the OP fixed the BIOS setting to be able to use the USB keyboard with Legacy support.

Are there now 2 Win 7 OS's
- can either be selected from the Boot Menu
- the original [C] OS is a problem
- the new [F] OS is not a problem
?

Maybe a Repair Install should be tried for the problematic [C] OS ?
Repair Install
From the Repair Install tutorial:
Quote:
You can only do a repair install from within Windows 7.
You cannot do a repair install at boot or in Safe Mode.
My System SpecsSystem Spec
07 Feb 2016   #26
dsscottage

Windows 7 Home Basic
 
 

Sorry if I wasn't clear.

The computer with the problem has both a DVD-RW and a CD-RW. I do know which is which and when I place a bootable DVD in the DVD drive, it will not boot but I can read and load the contents from Windows Explorer. That same DVD-RW drive will boot a CD. I don't understand the reason but trust me that is what is happening.

I'm in the middle of a process now which I believe will give me a working Win 7. Actually, I had it working but I screwed it up doing something else.

If and when I ever get this finished, I'll post my results.
My System SpecsSystem Spec
08 Feb 2016   #27
dsscottage

Windows 7 Home Basic
 
 

Thanks to the help from everyone in this thread as well as a lot of internet searches (and maybe a little dumb luck), my problem is resolved.

The issue is so obscure that this may not happen to anyone else but just in case it helps one person, here is a summary of the issue and solution.

The problem:
  • Win 7 Ultimate was installed on a very old computer. It ran extremely slowly. A minute or so after boot, CPU usage went to 100% and stayed there. As a result any other action took forever.
  • The Win 7 DVD (or any other DVD) would not boot in the DVD drive. Therefore, a complete reinstall couldn't be done.
  • A CD could boot in the DVD drive.

The plan:
Format the HDD, install Win XP, then install Win 7 by running the Win 7 setup program from the Win 7 DVD using Windows Explorer.

The next problems:
  • The new installation of Win 7 Ultimate had the same problem (100% CPU usage)
  • I had a Win 7 Home Basic DVD and tried the same thing but received the following error when attempting to install. "Windows could not retrieve information about the disks on this computer"

Here is what worked:
  • Using Minitool Partition Wizard, I created and formatted 2 partitions on the HDD
  • Installed Win XP in partition D
  • In Win XP, open Device Manager, click on the HDD Properties/Volume and click on "Populate", then leave it open. (Win 7 wouldn't install otherwise)
  • Using the Win 7 Ultimate DVD and Win XP Windows Explorer, ran the Win 7 setup file to install Win 7 Ultimate on partition C.
  • Boot to Win 7 Ultimate (still running at 100% CPU occupancy) and install Win 7 Home Basic (a different DVD) on partition D.

Now Win 7 Home Basic is running correctly on partition D:

I hate things that don't make sense and this is one of them but it worked.

Thank-you to everyone in this thread who made suggestions. They were a great help!
My System SpecsSystem Spec
08 Feb 2016   #28
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

You're welcome and glad to hear you have it solved.

I was going to suggest try disconnecting the CD-RW drive and then see if you can install the Win7 DVD in the DVD drive.
Maybe BIOS sometimes get confused with 2 optical drives connected, but that's just a guess.
You could still try that idea if you're interested, just to see if the DVD will boot.

Also, did you ever try using the one-time boot menu with the Win 7 install disk in the drive ?
Maybe that would list and correctly use the DVD drive and boot the DVD for install.

Just guesses here.
My System SpecsSystem Spec
08 Feb 2016   #29
dsscottage

Windows 7 Home Basic
 
 

Quote   Quote: Originally Posted by DavidE View Post
You're welcome and glad to hear you have it solved.

I was going to suggest try disconnecting the CD-RW drive and then see if you can install the Win7 DVD in the DVD drive.
Maybe BIOS sometimes get confused with 2 optical drives connected, but that's just a guess.
You could still try that idea if you're interested, just to see if the DVD will boot.
As you can probably tell from my convoluted solution, I tried many logical and illogical solutions. I did disconnect the CD drive but it didn't make any difference.
Quote   Quote: Originally Posted by DavidE View Post
Also, did you ever try using the one-time boot menu with the Win 7 install disk in the drive ?
Maybe that would list and correctly use the DVD drive and boot the DVD for install.

Just guesses here.
Yes. I tried that too with the same results. The CD drive isn't listed as a boot option in either the BIOS or the one time boot menu. (Probably because it is not a primary drive)

Thanks again for all the help.
My System SpecsSystem Spec
08 Feb 2016   #30
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Ok, understood, good troubleshooting !

Are the optical dives connected with PATA cables, the old wide ribbon cable, that can have 2 devices per cable ?
Or the newer SATA cables, smaller, one device per cable ?

I'm still just curious
My System SpecsSystem Spec
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 Can't do a fresh install of Windows 7.




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