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Windows 7: Windows 7 sp1 is supposed to be installed but sp1not installed.

15 Feb 2016   #1
vharperv

Windows 7 sp1 Home Premium
 
 
Windows 7 sp1 is supposed to be installed but sp1not installed.

I had a tech upgrade my laptop to windows 7 sp1( I have the disc) . I use this laptop for back up and trips away. When I tried to upgrade to 10 I was getting upgrades failing. security upgrades installed fine.
I don't believe I ever had sp1 installed and cant go any further until it is. how can I install sp 1.. I have the disc.


My System SpecsSystem Spec
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15 Feb 2016   #2
wub901

Windows 7 Professional x64
 
 

would,nt it just be easier to to clean install with a sp1 disc ?
My System SpecsSystem Spec
15 Feb 2016   #3
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
Click the Start button and right click the Computer listing and click on Properties

On the top it should say Service pack 1
Windows 7 sp1 is supposed to be installed but sp1not installed.-system-properties.jpg
If it doesn't
https://technet.microsoft.com/en-us/.../gg635126.aspx

https://www.microsoft.com/en-us/down...s.aspx?id=5842


My System SpecsSystem Spec
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15 Feb 2016   #4
vharperv

Windows 7 sp1 Home Premium
 
 

Thanks Gary? yes it does tell me I have sp1.
and the disc states it is windows 7 with sp1
the issue is when I try downloading windows 10 I now have all the updates except sp 1. which shouldn't have been an update originally. I really don't want to uninstall and reinstall windows 7 sp1. this laptop was updated from Vista to 7 purely so I could get windows 10.
My System SpecsSystem Spec
15 Feb 2016   #5
vharperv

Windows 7 sp1 Home Premium
 
 

Quote   Quote: Originally Posted by wub901 View Post
would,nt it just be easier to to clean install with a sp1 disc ?
this may be my only option . I am just worried I may lose some programs for which I don't have installation discs...
My System SpecsSystem Spec
15 Feb 2016   #6
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
I believe you still need sp1 but you say you already have it so makes me wonder why the upgrade say you don't ?
Show the same image I posted mate I'm a little confused by your last post say you do but you don't
My System SpecsSystem Spec
15 Feb 2016   #7
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

You won't loose anything by sp1's install mate
My System SpecsSystem Spec
15 Feb 2016   #8
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

You either have Service Pack 1 or you don`t.

If you don`t it`s a simple update.

Post a snip like Mike has in reply #3
My System SpecsSystem Spec
16 Feb 2016   #9
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 
updates

From the comments made in the first post, sounds like Kb971033, has not yet been installed.

Roy
My System SpecsSystem Spec
16 Feb 2016   #10
vharperv

Windows 7 sp1 Home Premium
 
 

I have posted the screen shot below ( I think)
definitely says sp1 I will explore Roy I will explore your suggestion below. I have No updates at all my laptop tries to install all updates but they have failed....


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Windows 7 sp1 is supposed to be installed but sp1not installed.-untitled.jpg  
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 Windows 7 sp1 is supposed to be installed but sp1not installed.




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