New
#11
I still don`t understand why you keep saying you can`t get to this window after you boot from your install disc or usb stick.
Cannot Access System Setup via Installation CD or Bootable USB
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New #12
@AddRAM , let me try to explain exactly what happens:
1) Shut down PC
2) Boot PC, pressing F12 to get to Boot Options
3) Insert Disc
4) Select to boot from CD
5) Press a key to get to next screen
6) "windows is Loading Files..."
7) Get to Installation Screen
8) Cursor is stuck on German language selection
9) Cursor does not respond
10) Keyboard doesn't respond
I'm at a loss.
Thank you all for your continued help and assistance.Last edited by SickOfTheBSOD; 21 Mar 2016 at 11:40. Reason: Giving thanks.
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New #13
why are you inserting the DVD after step 2 ?
The disc should already be in the dvd rom when you turn on the PC.
I have no idea why you are loosing mouse and keyboard functionality.
Try a different keyboard and mouse.
Have you called Dell ?
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New #14
Do you by any chance have your mouse and keyboard plugged into USB 3 ports? If you do, move them to USB 2 ports. USB 3 ports are usually blue and USB 2 are black. Windows 7 install disc does not have drivers for USB 3.
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New #15
Hmm, you know, I never really thought of that...
Checking...
Well, well, well; both my mouse and my keyboard are hooked up to what I believe to be USB 3.0. It's a USB slot with a blue line/strip, so this might be why. I'll try again tonight after switching the USB ports. This would explain a lot!!!
@TrustMe, sorry but that didn't work. It seems the computer can't read the keyboard or the mouse when I access the installation CD. The keyboard "NUM LOCK" doesn't even turn on and doesn't respond to key pressing. Neither the mouse. Could it be the disc? It works on my laptop.
@AddRAM, I'll insert the disc first then shut down, then do the rest of the steps and see if that helps.
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New #16
OMG! OMG! OMG!
After booting it through UEFI: CD + changing the ports, I was greeted with a working mouse and keyboard! Thank you so much, @TrustMe!
However, I don't know why this isn't working on my bootable USB. It's a slight pet peeve of mine ATM. Could it be the type of USB I'm using?
Well, at least the CD isn't the problem. Duly noted the changing of ports for further knowledge. I just want to see if I can get an answer on the bootable USB not working and then this can be wrapped up.
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New #17
It is common knowledge that you have no support of 3.0 usb ports during a Windows 7 install, thought you would have known that.
if the usb stick is not booting then it just isn`t prepared properly.
Where did you get the iso file to put on the usb stick from ?
What did you use to prepare it ?
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New #18
Your welcome, I'm glad you got the keyboard and mouse working.
Post back and let us know how you made out.
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New #19
From post #4 it sounds like you are just copying over the files from your dvd to your usb stick, you can`t do that.
Re read my post #5, that should help you with the usb stick.
In order to extract the files properly and create an iso file you have to use a program like Image Burn
The Official ImgBurn Website
Once you have a proper iso file, then you use Rufus to put it on the stick.
Then once that`s all good, you use the 1 time Function key F5 F8 etc, to bring up the boot menu to choose the usb stick, don`t change any boot order in the bios, just use the boot menu to choose the usb stick 1 time and that`s it, you should be good.
Booting from a usb stick is simple once you master it, but it can be tricky.
Using the dvd is so much easier :)
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New #20
Alright. I'll look this over then. Well, on my system, F12 brings up the boot order. I'll try both F5 and F8 though. Anyways, I was just taking the files off the DVD and placing them on the stick. And FTR, I didn't know that the difference in USB ports was "common knowledge". Then again, I learned about the programming aspect of computers and not really the electronics.
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