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#1
Problems trying to install Win7Pro on a Dell bought with Win10
Hi,
I bought my Dell Inspiron 10 7000 (7559) in Feb, it has been nothing but trouble, which I am sure relates to Win10, so I want to downgrade.
(My understanding was that it was an original Win10 machine, but since attempting this Win7 install I have realised that it may not be the case.)
I have a Win7Pro key and had a friend make a bootable USB as the Dell has no disc drive.
I did a lot of combing various sites for info on how to do this with a Dell, and even then I was still unsure how to proceed because of the safe boot and UEFI function. So I contacted Dell; the technician went through his manual on how to deal with the UEFI safe mode boot, legacy changes in the BIOS, it all looked good, I thought it would work. But it didn't -- we tried several times with the Dell technician on the phone.
Here is what happened:
On start up with 'boot from USB' selected in the BIOS it would load a Win7 splash screen (note: not Win7Pro) but the USB didn't flash and come to life; it would open a Win7 window asking me to select timezone, region and keyboard, I made my selection and clicked install, then it asked me where to install Win7 from, the options were:
C drive 'OS' (please note the original drive has not been wiped so Win10 and Dell partitions are still as they were)
X Drive 'Boot'.
No matter which I selected the response was the same: 'files not found'.
I am stuck, have no idea how to proceed; should I have wiped the laptop hard drive to start with -- even though the Dell tech didn't think it was necessary?
Or, is it possible that the computer was simply upgraded to Win10 from Win7 (not pro) before I bought it and the reason I get the Win7 screen, and subsequent question where to download from, is that the original install supercedes the USB?
Help please.