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How to access recovery partition
Question: How do I restore to the factory settings/ perform a factory reset when it is not listed under the System Recovery Options, but there is an active recovery & healthy partition?
When I attempt to factory restore or access the recovery partition, Dell sometimes has it listed in the Advanced Boot Options, but a lot of the times it is not listed. I will have the following options:
Repair Your Computer
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable low-resolution video (640x480)
Last Known Configuration (advanced)
Directory Services Restore Mode
Debugging Mode
Disable automatic restart on system failure
Disable Driver Signature Enforcement
Start Windows Normally
After clicking "Repair Your Computer", I am presented with the following options:
- Startup Repair
- System Restore
- System Image Recovery
- Windows Memory Diagnostic
- Command Prompt
Typically, "Repair Your Computer" is how I have performed the factory restore. However, this this did not work this time and has worked on some of the previous workstations. To verify there is a recovery partition, I performed the following steps:
Start > Right Click on Computer > Manager > Computer Management > Storage > Disk Management
Under Disk Management, the recovery partition is listed with the following information: Healthy, Active, Primary Partition and has 14.65 GB.
Hopefully, this is not too wordy, but I wanted to give all the relevant information. It is annoying because there is no standardization. Sometimes the manufacture gave the CDs and sometimes they had it as an option built in to the Operating System. I personally liked the CDs, but sometimes they get lost.
Note *****Although I have searched repeatedly for a solution, I still haven't got a answer on it. Hopefully, I am in the right area. I figured since I am essentially re-imaging or re-installing the O.S. I should put the thread under the installation and setup section. *****
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