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Windows 7 - USB keyboard not working at boot. |
11-19-2009
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#1 | | |
USB keyboard not working at boot. I've run into an old problem when trying to reinstall windows 7, when I put the CD in and alter the BIOS to boot from CD, I get to the screen saying "Press any key to boot from CD" or something like that.
I've got a logitech G15 keyboard and a Microsoft media keyboard, both are USB, when I press them there is no response and it boots from the harddisk. I've had this problem ever since I installed Windows XP, first I thought it was a keyboard issue, but then I got the G15 and the problem persisted. Since then I've replaced the motherboard, PSU, infact I think I've changed every single component, but the problem persist. Anyone have an idea of what is causing this? I'm forced to dig into the old storage at work for old PS/2 keyboards every time I'm installing a new OS
PS: The keyboards both work perfectly in BIOS, after booting an OS and when the installation disk has booted. Just in that place in between where you need to press buttons to either boot from various media or skip disk checks etc. | My System Specs | | OS Windows 7 / Vista CPU Intel Core Quad Processor i7-860 Motherboard Gigabyte GA-P55-UD4 Socket-1156 Memory Kingston DDR3 HyperX T1 2000MHz 6GB Graphics Card EVGA GeForce 9800GTX 512MB Sound Card Creative Sound Blaster X-Fi Platinum Fatal1ty Monitor(s) Displays Sony 21" + BENQ 24" LCD Screen Resolution 1600x1200 + 1920x1080 Keyboard Logitec G15 Mouse Logitech G9 PSU Thermaltake Toughpower 1200W Case Antec Nine Hundred Cooling Fans Hard Drives Corsair SSD P64 2,5" 64GB
Samsung SpinPoint T166 500GB Internet Speed 20Mb/s |
11-19-2009
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#2 | | Windows 7 Ultimate x64 SP1 |
Hello Flashist,
In your BIOS, doublecheck to make sure that you have a "USB Keyboard Support" type option enabled.
Hope this helps,
Shawn | My System Specs | | System Manufacturer/Model Number Self built custom OS Windows 7 Ultimate x64 SP1 CPU Intel i7-980X 3.3 Ghz (3.48 Ghz OC'd) Motherboard ASUS P6X58D Premium Memory 12 GB (2GBx6) DDR3 PC3-16000 2000 MHz Kingston HyperX Graphics Card Sapphire HD5870 Eyefinity 6 2GB Sound Card Realtek HD Audio ALC889 Integrated Chip Monitor(s) Displays 3x 27" Asus VE278Q Screen Resolution 1920x1080 Keyboard Logitech Cordless Desktop MX 5500 Revolution Mouse Logitech Cordless Desktop MX 5500 Revolution PSU OCZ Series Gold OCZZ1000M 1000W Case Corsair Obsidian 800D Cooling Thermalright Ultra 120 Extreme Copper CPU heat sink w/120 MM Hard Drives 160GB OCZ RevoDrive X2
** 2 x 1TB Samsung HDD HD154UI SATA Internet Speed 50 Mb/s Download and 2 Mb/s Upload Other Info Microsoft LifeCam Cinema
** Lite-On iHBS212 12x BD Writer
** Samsung CLX-3175FW Printer
** Netgear WNDR3800 Router
** Motorola SBG6580 Cable Modem
** 2x APC Back-UPS XS 1500 |
11-20-2009
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#3 | | |
In the BIOS I found
USB support - enabled
USB legacy support - enabled
are one of these the option you were talking about? | My System Specs | | OS Windows 7 / Vista CPU Intel Core Quad Processor i7-860 Motherboard Gigabyte GA-P55-UD4 Socket-1156 Memory Kingston DDR3 HyperX T1 2000MHz 6GB Graphics Card EVGA GeForce 9800GTX 512MB Sound Card Creative Sound Blaster X-Fi Platinum Fatal1ty Monitor(s) Displays Sony 21" + BENQ 24" LCD Screen Resolution 1600x1200 + 1920x1080 Keyboard Logitec G15 Mouse Logitech G9 PSU Thermaltake Toughpower 1200W Case Antec Nine Hundred Cooling Fans Hard Drives Corsair SSD P64 2,5" 64GB
Samsung SpinPoint T166 500GB Internet Speed 20Mb/s |
11-20-2009
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#4 | | Windows 7 Ultimate x64 SP1 |
Should be. Do you only have one keyboard connected? If both, then it may be causing a conflict at boot. | My System Specs | | System Manufacturer/Model Number Self built custom OS Windows 7 Ultimate x64 SP1 CPU Intel i7-980X 3.3 Ghz (3.48 Ghz OC'd) Motherboard ASUS P6X58D Premium Memory 12 GB (2GBx6) DDR3 PC3-16000 2000 MHz Kingston HyperX Graphics Card Sapphire HD5870 Eyefinity 6 2GB Sound Card Realtek HD Audio ALC889 Integrated Chip Monitor(s) Displays 3x 27" Asus VE278Q Screen Resolution 1920x1080 Keyboard Logitech Cordless Desktop MX 5500 Revolution Mouse Logitech Cordless Desktop MX 5500 Revolution PSU OCZ Series Gold OCZZ1000M 1000W Case Corsair Obsidian 800D Cooling Thermalright Ultra 120 Extreme Copper CPU heat sink w/120 MM Hard Drives 160GB OCZ RevoDrive X2
** 2 x 1TB Samsung HDD HD154UI SATA Internet Speed 50 Mb/s Download and 2 Mb/s Upload Other Info Microsoft LifeCam Cinema
** Lite-On iHBS212 12x BD Writer
** Samsung CLX-3175FW Printer
** Netgear WNDR3800 Router
** Motorola SBG6580 Cable Modem
** 2x APC Back-UPS XS 1500 |
11-20-2009
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#5 | | |
well I've got two at the moment, but the other is PS/2 which I was forced to used because of this problem, so the problem was there before I attached a second | My System Specs | | OS Windows 7 / Vista CPU Intel Core Quad Processor i7-860 Motherboard Gigabyte GA-P55-UD4 Socket-1156 Memory Kingston DDR3 HyperX T1 2000MHz 6GB Graphics Card EVGA GeForce 9800GTX 512MB Sound Card Creative Sound Blaster X-Fi Platinum Fatal1ty Monitor(s) Displays Sony 21" + BENQ 24" LCD Screen Resolution 1600x1200 + 1920x1080 Keyboard Logitec G15 Mouse Logitech G9 PSU Thermaltake Toughpower 1200W Case Antec Nine Hundred Cooling Fans Hard Drives Corsair SSD P64 2,5" 64GB
Samsung SpinPoint T166 500GB Internet Speed 20Mb/s |
11-20-2009
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#6 | | Windows 7 Ultimate x64 SP1 |
Strange. I'm not sure why it does not recognize it at boot like that. | My System Specs | | System Manufacturer/Model Number Self built custom OS Windows 7 Ultimate x64 SP1 CPU Intel i7-980X 3.3 Ghz (3.48 Ghz OC'd) Motherboard ASUS P6X58D Premium Memory 12 GB (2GBx6) DDR3 PC3-16000 2000 MHz Kingston HyperX Graphics Card Sapphire HD5870 Eyefinity 6 2GB Sound Card Realtek HD Audio ALC889 Integrated Chip Monitor(s) Displays 3x 27" Asus VE278Q Screen Resolution 1920x1080 Keyboard Logitech Cordless Desktop MX 5500 Revolution Mouse Logitech Cordless Desktop MX 5500 Revolution PSU OCZ Series Gold OCZZ1000M 1000W Case Corsair Obsidian 800D Cooling Thermalright Ultra 120 Extreme Copper CPU heat sink w/120 MM Hard Drives 160GB OCZ RevoDrive X2
** 2 x 1TB Samsung HDD HD154UI SATA Internet Speed 50 Mb/s Download and 2 Mb/s Upload Other Info Microsoft LifeCam Cinema
** Lite-On iHBS212 12x BD Writer
** Samsung CLX-3175FW Printer
** Netgear WNDR3800 Router
** Motorola SBG6580 Cable Modem
** 2x APC Back-UPS XS 1500 |
11-21-2009
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#7 | | |
Not every bios supports a USB keyboard during the “pre windows” phase. And if it does, it may have to be plugged into the first USB port, in order for it to be used.
The way to test this is to plug your USB keyboard into USB slot #1 (if you can't find that documented anywhere, just try them all one by one) and see if you can get into the bios, and move around the menus.
If you can, then you have found the solution, if you can not, then your bios does not support booting via a USB keyboard, and you must use the old school ports. | My System Specs | | OS win 7, R2 CPU 4x 885 Motherboard uniwide Memory 64gb Graphics Card generic pny 9500gt Sound Card road7 Monitor(s) Displays generic Screen Resolution 80 columns Keyboard qwerty Mouse , eak, a! PSU 3x500w , hot swap Case , nut Cooling , very Hard Drives 4x 300gb raid0 Internet Speed 70 baud |
11-22-2009
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#8 | | |
Like I said in the post I do get into BIOS, but I will try to test all the plugs. I find it unlikely that the BIOS wouldn't support it, because it's a pretty new motherboard and clearly not designed for PS/2 plugs as it only has one mouse/keyboard PS/2, not on for each | My System Specs | | OS Windows 7 / Vista CPU Intel Core Quad Processor i7-860 Motherboard Gigabyte GA-P55-UD4 Socket-1156 Memory Kingston DDR3 HyperX T1 2000MHz 6GB Graphics Card EVGA GeForce 9800GTX 512MB Sound Card Creative Sound Blaster X-Fi Platinum Fatal1ty Monitor(s) Displays Sony 21" + BENQ 24" LCD Screen Resolution 1600x1200 + 1920x1080 Keyboard Logitec G15 Mouse Logitech G9 PSU Thermaltake Toughpower 1200W Case Antec Nine Hundred Cooling Fans Hard Drives Corsair SSD P64 2,5" 64GB
Samsung SpinPoint T166 500GB Internet Speed 20Mb/s |
11-22-2009
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#9 | | Windows 7 Ultimate 32-bit & 64-bit both SP1 |
I've had a quick read of the manual, and there isn't anything there about specific sockets for a USB keyboard. However, I would try to see if it works when plugged into either of the two sockets next to the PS/2 port. | My System Specs | | System Manufacturer/Model Number Home Built, N/A OS Windows 7 Ultimate 32-bit & 64-bit both SP1 CPU AMD Athlon (tm) 64 X2 Dual Core Processor 7550 @2.5GHz Motherboard Gigabyte GA-MA770-ES3 Memory 2 x 2GB PC2-6400 (DDR2-800), Ganged Mode, (4GB total) Graphics Card Nvidia GeForce GTX 550 Ti 1GB Sound Card Realtek High Definition on board solution (ALC 892) Monitor(s) Displays ViewSonic VA1912w Widescreen (VGA) Screen Resolution 1440x900 Keyboard Microsoft Digital Media Pro Keyboard (USB) Mouse Microsoft Comfort Optical Mouse 3000 (USB) PSU XFX Pro Series 850W Semi-Modular Case Antec NSK 4000B II Cooling 1 x 80mm Front Inlet (with filter) 1 x 120mm Rear Exhaust Hard Drives OCZ Petrol SSD 64GB SATA III
OCZ Petrol SSD 128GB SATA III
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
1 x Iomega 1.5TB Ext USB 2.0 Internet Speed NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2) Other Info PCI-Express SATA III controller (Marvell 88SE9128 chipset)
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
CTF-430 Tablet & Pen
WEI Score: |
11-22-2009
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#10 | | |
I've seen this with some USB keyboards before.
When I looked into it I found that it was a KB specific related issue as opposed to anything I could set in the BIOS. The solution is to temporarily make the optical drive into the sole bootable device - or attach another KB on an adhoc basis as the OP states he's done. | My System Specs | | System Manufacturer/Model Number Custom built machine OS W7 x64 CPU Intel Q9300 2.5Ghz Quad LGA775 (Would like Q9650) Motherboard Gigabyte GA-EP45T-UD3R (F6 Bios) Memory 4Gb OCZ Gold 1,333Mhz Graphics Card Palit HD4850 O/C Sonic 512Mb DDR3, Dual DViD's Sound Card Azalia to twin Samson 50w Studio Monitors Monitor(s) Displays Twin Dell (E-IPS) U2311H 23.6" Screens Screen Resolution 1920 x 1080 @ 60Hz Keyboard Cherry PS/2 custom model Mouse Logitech M500 Laser Mouse PSU OCZ 600w Case Lian-Li PC8 acoustifoamed' aluminium tower Cooling Scythe 140mm Zipang Hard Drives Twin 1Tb Barracuda archivage, Twin TV/PVR 2Tb Samsungs, (80Gb Barracuda for the OS, but SSD envisaged...) Internet Speed ADSL2+ @14Mbps downstream & Cat6 Gigabit Ethernet Other Info Silicon Dust HD Homerun Dual FTA (Ethernet) TV Tuner, Billion BiPac 7800N router & ZyXEL 8x Gigabit Switch. Lian-Li CR26 Card Reader, Samsung SCX4300 AiO laser printer/scanner. NOD32 Anti-Virus. USB keyboard not working at boot. problems? All times are GMT -5. The time now is 04:57 PM. |  |