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Windows 7: 2 User Folders one User Account

3 Weeks Ago   #1

Windows 7 Home Premium Upgrade designed for Windows Vista
2 User Folders one User Account

I have 2 User Folders - say Mog and Mog-PC in my C drive under Users. But I do not have a User ACCOUNT for Mog - only one, an Administrative Account, for Mog-PC which is the one I use most. In trying to get rid of
Mog I have set up 2 other administrative accounts with completely different names and a Standard User Account and copied most of the Mog and Mog-PC folders over to each of them.

Most recently I discovered some of the Mog files were checked as shared, so I went all through Mog and Mog-PC ensuring none of the folders were shared. I then tried deleting Mog Folders AFTER moving any that did not appear in Mog-PC over to Mog-PC. I ran into trouble with deleting the Desktop Folder (most of Mog-PC Desktop disappeared as well). When I tried to delete the Mog User FOLDER, it was obvious the system was deleting files and folders from Mog-PC so I hastily cancelled. (I do have backups to external hard drives of all important stuff).

Anyone any ideas as to what, short of clean installing, I can do about this. System restore has stopped working recently as well. My Windows disk is OEM from Mesh who made encouraging noises about sending a disc when I first rang but who are not answering my emails since. I may have to try to borrow one from friends of my son but wonder if there is anything else I can do first ?

Thanks if you are reading this - even more thanks if you have any ideas even if only to confirm clean reinstall is the only way forward.

My System SpecsSystem Spec
3 Weeks Ago   #2

Windows 7 HP

Did you open Control Panel\All Control Panel Items\User Accounts to see if there is another account?
Did you do a win 7 upgrade (reinstall windows under windows)?
Are your files under \users\Mog or under \users\Mog-PC?

If you have a COA Licese key you can use it to do a clean install using any Win 7 installation disk.
My System SpecsSystem Spec
3 Weeks Ago   #3

Windows 7 Home Premium Upgrade designed for Windows Vista

Thanks for reply. There is no account for Mog under Control Panel/Users Accounts/Manage Other Accounts.

No I haven`t done a windows upgrade - Mesh installed an OEM copy of Windows 7 Home Premium in May 2013 when I bought the computer. I have a Product Key but no disc.

I have several Users listed under C Drive/Users. These include Mog and Mog -PC as 2 separate folders. Mog-PC is also the name of my main Admin Account and I open this with a password every time I access the computer. I have passwords on the other accounts too and can access them that way if I choose. At one time I was trying to close both Mog and Mog-PC by transferring all the files etc. to an Admin File I call Bossy Boots !

I don`t know what a COA Licensing Key is - is that my Product Key Number ? My husband made a System Recovery Disk in July 2013 and I have been toying with the idea of trying that. I have plenty of backups to external hard disks of all important files.

Would I still be able to read these if I clean installed Windows 7 Home Premium, and upgraded to Windows Pro ? I have been assuming so.

I have purchased a WIN PRO 6 SP1 X64 ENGLISH 1 PK OE1 - update media included -recently from Amazon. I was intending to use this to update from Home Premium as I thought Pro would simplify sorting out the User Permissions. I do intend to get help to do that ! But I don`t think I should attempt this until I have sorted out the Mog/Mog-PC problem.

I would be grateful for any clarification you can give me even if the net result is that I have to buy a new computer ! Trouble is I am very dubious about Windows 8 and 10 and am afraid if I give up I may not be able to keep Windows 7.

Thank you so much for your time and trouble.
My System SpecsSystem Spec

3 Weeks Ago   #4

Windows 7 HP

On OEM computers, normally there is a Certificate Of Authenticity (COA) stick with the License key on it.

The explanation for Mog and Mog-pc can be from an account that was renamed.

For example, if you had a Mog-pc account and then went to Control Panel\All Control Panel Items\User Accounts\Change Your Name and renamed to Jack, the account is renamed but it will remain as \Users\Mog-pc on the folder tree.
As you have several users names, make a list to see if there is an account user that don't have a matching folder under \Users
My System SpecsSystem Spec
3 Weeks Ago   #5

Windows 7 Home Premium Upgrade designed for Windows Vista

Thanks again.You are right about the source of the problem. I did rename my Admin Account (at that time I only had one) Mog-PC.

I have 4 Admin Account User Folders. I only have 3 Admin User Accounts, only one of which has Mog as part of the Account Name. I also have a Standard User Account named Granny Mog but it has its own User Folder.
I have a Guest Account, turned off, which has never been used and a Public Folder which I have not used.

Re: Mesh COA stick, is this a USB stick ? I have only just read through the Mesh Customer Support Manual Troubleshooting Section for which I apologise. Under Recovery Solution and Troubleshooting there are several suggestions for repairing Windows 7 so I will get on to Mesh again and see if they can help me. I will post any solutions they offer and if they work mark this as solved.

Thank you for listening and commenting - dialogue helps so much to clarify the mind !
My System SpecsSystem Spec

 2 User Folders one User Account

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