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Windows 7: Win 7 Custom Install Crash

19 Nov 2009   #1

windows xp / windows 7
 
 
Win 7 Custom Install Crash

I haven't seen this described elsewhere, and I'm out of ideas.

Windows 7 Ultimate Edition bought on DVD from amazon.co.uk

I'm installing Win 7 Ultimate on my computer using Custom Install. Formatted 500GB HDD (7200 RPM) using Win 7 installer (previous install of WinXP was on a partitioned drive - current one is using a single partition).

The installer follows the normal pattern. After choosing the partitioned space to install on (there is only one primary, and one system that Windows 7 setup), it begins copying Windows 7 files, and expands them successfully. It then continues by installing, and restarts at the point where it should.

On restart I let it continue to load up Windows 7 to finish installation. Windows 7 (after saying "Setup is updating registry settings"), it opens the Install Windows window and "Completing Installation" is bolded. After sometime it restarts yet again (without warning this time, but from videos this seesm to be normal). Before it loads up Windows 7 again it tells me that Windows shut down unexpectedly and asks me whether I want to start Windows Normally or in Safe Mode.

If I start Windows 7 in safe mode it tells me that installation cannot be continued. If I start it normally it brings up the following error message:

"The computer restarted unexpectedly or encountered and unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, then restart the installation."


However, no matter what I do, restarting the installation or restarting windows, the installation will never complete.

The only other time that this error message has been quoted on web was related to a problem that resulted from the guy using partitions that were too small (80GBs apparently). However, with 500GB that should not be a problem.

It appears I've run across something that is very rare, and any help in resolving this issue is greatly appreciated.

If there are any questions, please let me know and I'll be glad to pass it on.

Thanks,

My System SpecsSystem Spec
.

19 Nov 2009   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Did you use the upgrade advisor, before you started, to be sure your computer has the specs for 7?
My System SpecsSystem Spec
19 Nov 2009   #3

windows xp / windows 7
 
 

Yes, I did. Apart from a few errors that was solved by downloading the latest drivers for a few programs, there was no problem with me using Windows 7. I also used the Windows Transfer thing to move my old files onto an external drive in prep. I thought I had everything covered, but it seems not.
My System SpecsSystem Spec
.


19 Nov 2009   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Did you disconnect everything? A/V, firewall, printer, external HD, etc?. You should only have a monitor keyboard and modem. Firewall and A/V is extremely important.
My System SpecsSystem Spec
19 Nov 2009   #5

windows xp / windows 7
 
 

The only periphals that I have plugged into my computer is my mouse, keyboard and monitor (all wired). AV was Zonealarm that I assume is no longer around because I have deleted my old partitions and formatted drive using Windows 7 installer.

I found this forum entry that quotes the same error message, although the problem resulted from a hard reset initiated by the user. Mine is a reset that is initiated by the installer (whether this is a result of an installation error or normal is not apparent).

Restart During Install, intallation refuses to continue

The solution for that was to reburn the DVD, however mine was not downloaded so that doesn't make sense as a solution.

Thanks,
My System SpecsSystem Spec
19 Nov 2009   #6

windows xp / windows 7
 
 

It looks like I was able to find the solution on the this forum after all (can't believe I didn't see this before!)

http://www.sevenforums.com/crashes-d...ted-error.html

I'm going to try it now. Watch this space.
My System SpecsSystem Spec
19 Nov 2009   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

How about memory. There have been reports that more than 2 gb, memory caused problems. I have 6 gb and did not have a problem. You may want to research that angle.

Here is a post that I made, before installing my Windows 7



Installation and Memory
My System SpecsSystem Spec
19 Nov 2009   #8

windows xp / windows 7
 
 

Setting the PnPO/S settings on the BIOS didn't work, and the same issue happened.

I'm now trying to install Windows 7 using using only 2GBs RAM (I have 4GB in total).

Thanks. Lets hope this works at some point.
My System SpecsSystem Spec
19 Nov 2009   #9

windows xp / windows 7
 
 

I removed some of my RAM down to 2GB in total and tried installation again, but still no luck.

Really getting desperate here, any further ideas?
My System SpecsSystem Spec
19 Nov 2009   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

I was very fortunate, I had no problem whatsoever, installing Windows 7. I'm just guessing based upon what I read in this forum, prior to my installing.
Do exactly what I did. Install from the OS, when asked for the Key do not give it. Give it when you are done and are happy with the install. In your case you would definately want a clean install.
My System SpecsSystem Spec
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