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Windows 7: diskpart has encountered an error, during "clean", I/O device error

2 Weeks Ago   #1
Yvester

Windows 7 Home Premium x64
 
 
diskpart has encountered an error, during "clean", I/O device error

I am trying to do a clean install on an HP laptop. After many tries (and days), still to no avail.
Before, the install would get started and progress to 6% or 14%. Right now, it fails at 0%. (08x... error).
I read the tutorial on using diskpart. This is where I get the error now: DiskPart has encountered an error: The request could not be performed because of an I/O device error. See the System Event Log for more information.
I tried the diskpart with the HD connected to another computer and there it worked. (I ran chkdsk /r before which did not find errors on the HD. And I could load Win7 on it. In my opinion ruling out the Installation disk and HD) But obviously, the installation of Windows after the diskpart, with the HD back in the laptop, still failed.
As I suspected HW I have changed HD, MB and CPU.
I have changed from Windows installer on DVD to Windows installer on USB.
What am I missing?

I have another HP laptop, that I can use every now and then for trouble shooting. Albeit not identical.

Really don't know what to try next. Any help would be greatly appreciated.


My System SpecsSystem Spec
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2 Weeks Ago   #2
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by Yvester View Post
As I suspected HW I have changed HD, MB and CPU.
If I understand correctly, you changed the motherboard and CPU on an HP laptop. Is that correct?

I don't know much about laptops, but thought that was a difficult job that is rarely done by end consumers.

Have you attempted to install without using Diskpart?

Is your installation DVD a burned disc? Purchased in a store? Came with the laptop?

Where did you get the ISO from which you made the USB installer?
My System SpecsSystem Spec
2 Weeks Ago   #3
Yvester

Windows 7 Home Premium x64
 
 

If I understand correctly, you changed the motherboard and CPU on an HP laptop. Is that correct? A: Correct

I don't know much about laptops, but thought that was a difficult job that is rarely done by end consumers. A: Youtube shows how, it is fairly easy.

Have you attempted to install without using Diskpart? yes, same result

Is your installation DVD a burned disc? Purchased in a store? Came with the laptop?
A: On USB, downloaded using Windows ISO downloader.exe from HeiDoc.net: The Technology Treasure Chest
On DVD, different version, tested on another laptop to verify DVD and HD, installation completed successfully

Where did you get the ISO from which you made the USB installer? A: see above
My System SpecsSystem Spec
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2 Weeks Ago   #4
Megahertz07

Windows 7 HP
 
 

Why did you changed MB and CPU?
Is your new MB same brand and type of the previous one or you change it to a new generation?
My System SpecsSystem Spec
2 Weeks Ago   #5
Yvester

Windows 7 Home Premium x64
 
 

Initially, when the problem started, I could install up to 60~70%. That made me think this was a HW issue. I tried a new HD, but no change. As there is not much else HW wise, I have tried MB and CPU. I have read numerous threads on similar issues, but none gives a clear cause nor a clear test plan. Actually, the Microsoft error said it was missing a file, so it took a while before I had figured out it more likely is an I/O error. Now I am stuck at the diskpart issue, which hopefully will lead to a more clear test plan.

The CPU is AMD A8, was an A4.

The MB is from Chun Yam Technology LTD: Wholesale 683029-501 motherboard for HP Pavilion G4 G6 G7 G4-2000 G6-2000 683029-001 laptop Notebook systemboard
On the original MB I cannot find a supplier name (guess it is not HP)
My System SpecsSystem Spec
2 Weeks Ago   #6
Megahertz07

Windows 7 HP
 
 

Most new MB has only USB 3 ports. Win 7 does not have USB 3.0 drivers.
If it ask for a driver on CD / DVD it may be the USB 3.0 drivers or the SATA drivers.
Also on new MB you have to change some BIOS settings to install Win 7.
Depending on the BIOS settings your disk has to be Legacy-MBR or UEFI-GPT.
If you have a pdf manual that came with the new MB, please attach it here. Go Advanced - Manage Attachments, browse - Upload
My System SpecsSystem Spec
2 Weeks Ago   #7
Yvester

Windows 7 Home Premium x64
 
 

Hello Megahertz07,
Thanks for the reply.

Wrt USB3.0, the system boots from the USB (2.0 for that matter).
I found the CD/DVD driver request discussed in a different thread: bug in Windows, it forgot it booted from USB, so starts looking for a DVD when it wants to continue the installation. Issue resolved by plugging the USB into a different slot (yes, solutions are sometimes incredibly simple).

Wrt BIOS, that is quite simple, with little options.
The setting I use is Legacy, which the help text says to use for Win7.

There was no manual with the MB.

Thanks for all help.
My System SpecsSystem Spec
2 Weeks Ago   #8
Megahertz07

Windows 7 HP
 
 

So, you've got it installed? Congratulations.
If so, mark this treat as solved.
My System SpecsSystem Spec
2 Weeks Ago   #9
Yvester

Windows 7 Home Premium x64
 
 

Hi Megahertz07,
No, not at all.
The problem I was referring to (and I thought you were too) is that, after I changed install media from DVD to USB, a new error popped up: asking for a DVD driver when you are actually using a USB. This is overcome, as mentioned below, after which the installation proceeds to the point where it has failed so far.
It is not clear to me what system is doing at that time. The first step is copying the windows files (to RAM, HD?) which succeeds (100% on screen), the second step is unpacking/installing (forgot the exact phrasing, will check next time) which halts at 0%, or 6% or 14%.
When it fails at 0%, it complains about formatting the partition. This lead me to the diskpart command, which now fails: "DiskPart has encountered an error: The request could not be performed because of an I/O device error. See the System Event Log for more information".
Is the System Event Log in any way useful? Where is it?
Any other info, you may find useful?
Thanks again.
My System SpecsSystem Spec
2 Weeks Ago   #10
Megahertz07

Windows 7 HP
 
 

If it doesn't ask anymore for a driver on the CD / DVD it my be possible that the disk has a wrong format.
Check on BIOS:
- Fast boot=disable
- Secure boot = disable. Some BIOS call it OS type. Windows or Other. Choose other.
- If you have CSM (compatible system Mode) set it to enable.
- Then you can install as UEFI or Legacy, depending if you choose storage and other devices as UEFI or Legacy.
- To install as UEFI you have to boot your USB flash installation disk as UEFI. And to do so your USB flash installation disk must have the UEFI boot loader.
Does your installation has the efi/boot folder?
The efi/boot has to be added to the installation, it isn't provided by M$.

Attached is boot folder with the files needed.
http://www.sevenforums.com/attachmen...rting-boot.zip

- There is no need to enter diskpart. The installation will do the partitions.
- Boot your Win 7 installation on UEFI mode (important) , go to install, custom, advanced, delete all partitions, create a new one (Win will create 3 partitions) and proceed.
My System SpecsSystem Spec
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