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Windows 7: Shutting down at Welcome while preparing desktop

22 Nov 2009   #1

Windows Vista Home Premium 32bit
 
 
Shutting down at Welcome while preparing desktop

I have Windows 7 Ultimate, and 3 pc's and I have licenses for 3.

I have a gateway desktop(Vista 64), gateway laptop(Vista 32), and a HP laptop(Vista 32).

I got Windows 7 installed on the HP laptop with no problem.

When doing a clean install on the Gateway machines, Windows 7 goes through the whole setup and installation process. I name my user account and computer name, pick passwords and choose how I want Windows to update. When it goes to prepare my desktop, it is about to load and is saying Welcome, then welcome changes from Welcome to shutting down, and the computer restarts. After the restart the Gateway recovery manager comes up and makes me restore my vista installation.

I am not using Upgrade media, however because the installation is doing the exact same thing on only the Gateway machines, and the HP installation went fine, it leads me to believe it is a issue with the manufacturer?

Anyone have any suggestions?


BTW: I have tried several times using different methods(i.e. upgrading as opposed to clean install) and still same result.

My System SpecsSystem Spec
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22 Nov 2009   #2

Windows 7 Pro & Vista Home Premium
 
 

Gould you post a screen shot of Disk Management?
My System SpecsSystem Spec
22 Nov 2009   #3

Windows Vista Home Premium 32bit
 
 

Disk management? How do I go about doing this? Sorry, I am not the smartest computer user out there, but I am smart enough I thought to install a new OS for my family lol.
My System SpecsSystem Spec
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22 Nov 2009   #4

Windows 7 Pro & Vista Home Premium
 
 

Hit the Win key +R, Now type diskmgmt.msc.

Open the Window a little larger so we can get a better view.

Now hit the Alt + PrintScreen key and open Paint and choose Edit > Paste, Save the file on the desktop as diskman.jpg.

Now type something in the post box and scroll down until you see manage attachments, click the Manage Attachments, and browse to the desktop and select the diskman.jpg file and choose upload
My System SpecsSystem Spec
22 Nov 2009   #5

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Type Disk Management in the Search programs and files box, hit enter.

Post a snip of your Disk Management.
Snipping Tool, select the area to snip, save file somewhere.

How to Post a Screenshot in Seven Forums
My System SpecsSystem Spec
22 Nov 2009   #6

Windows Vista Home Premium 32bit
 
 

What is the reasoning behind this, I don't see how this would provide any insight into the problem. I would normally just do this no questions asked, but as of right now my gateway laptop is completely bare. I haven't even reinstalled the gateway drivers because my I need to go through the trouble of connecting it to a ethernet cable since there are no drivers installed for my wireless network.
My System SpecsSystem Spec
11 Aug 2010   #7

Windows 7
 
 

Had the problem with Windows 7 rebooting after the "Preparing Desktop" message. I finally found that the montior was 52" Samsung LCD and the system did not have the proper drivers to display the desktop.

I connected the computer to a standard computer VGA monitor and all was fine. I then hooked the machine to the LCD TV and it was working fine.
My System SpecsSystem Spec
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 Shutting down at Welcome while preparing desktop





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