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Windows 7: W7 installation hangs at Expanding Files 0%

23 Nov 2009   #1
Perragio

windows 7
 
 
W7 installation hangs at Expanding Files 0%

Hi all,

after you guys solved all my problems i had with my old pc, i decided to take ur advice and bought a new one.

When i tried to install windows 7, the installation basically stops when it is 'Expanding Files' at 0%. Now i've tried to search this site for some answers, but the only thing i got was to reburn the dvd. Ofcourse i could try this, but the dvd never gave me any problems during previous installations on the old machine. im wondering what is going wrong and how to fix it

specs;
AMD Phenom x4 940, 2.5 gb ram and what not (its second hand )

thanks for ur time and help


My System SpecsSystem Spec
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23 Nov 2009   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Hopefully, you are doing a clean installation. Assuming that you are, make sure everything is disconnect from the computer except the monitor, mouse and keyboard. Uninstall A/V and the firewall. Make sure that if you are installing a 64 bit, you have the required specifications and space. Actually make sure you have enough space for 32, also.
My System SpecsSystem Spec
23 Nov 2009   #3
Perragio

windows 7
 
 

hi there,

thanks for ur quick response.

yeah i did a clean installation. atleast, i think i did
The computer had xp installed, so i formatted every partition before i selected a partition to install windows 7. thats a clean installation right? ill try ur advice today.

thanks again
My System SpecsSystem Spec
.


23 Nov 2009   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

You did a clean install, good for you. Try again. If you have a problem come back to the forum. We will be here for you.
My System SpecsSystem Spec
25 Nov 2009   #5
Perragio

windows 7
 
 

hi guys,

unfortunately, im still not able to install windows 7. ive disconnected everything except the screen, keyboard and mouse..

any suggestions are, once again, welcome

thanks for ur time
My System SpecsSystem Spec
25 Nov 2009   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

I would try to burn the DVD, again, this time at a slow speed 4X is suggested. Because it worked before, does not mean it will work again, so try to start fresh. First use windows upgrade advisosr, see what it says. You can get it from microsoft site.
My System SpecsSystem Spec
25 Nov 2009   #7
grkgus

Windows 7 64bit
 
 

try using one stick of ram at a time. Also, trying doing a checkdisk on the hard drive you are installing on.
My System SpecsSystem Spec
25 Nov 2009   #8
gregrocker
Microsoft MVP

 
 

Check for firmware update on your optical drive.

Try another bootable installer (Vista or XP) to see if it will boot and install. This eliminates OD, but makes your ISO or burn more suspect. Use ImgBurn at 4x with Verify.

As suggested, run Chkdsk /r using Command Line in booted Win7 installer Repair console.

Download and burn to CD the HD diagnostics for your model, boot and diagnose/repair. GW Scan works on most. Seagate has their own Seatools. Check manufacturer's downloads page.

Use the GW Scan disk or Dban to also zero out the HD.
My System SpecsSystem Spec
02 Dec 2009   #9
Perragio

windows 7
 
 

unfortunately, i havent been able to install windows 7 using ur tips. ive tried gwscan, a new copy of w7, one stick of ram and a clean installation..

thanks for the help and if any of you guys has any tricks left, please let me know

Perragio
My System SpecsSystem Spec
02 Dec 2009   #10
gregrocker
Microsoft MVP

 
 

Look in your BIOS and make sure SATA controller is set to AHCI.

Did you try a Vista or XP disk to see if they would boot and proceed with install?

Can you load your Win7 files into a primary-formatted USB flash stick and boot via F-key given on first screen for Boot Menu? It will be listed as a hard drive. This will eliminate the DVD, burn and optical drive as cause.

Files copying/expanding stall is almost always the DVD, burn, ISO. If it stalls with flash stick then it is the ISO, BIOS settings or hardware.
My System SpecsSystem Spec
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 W7 installation hangs at Expanding Files 0%




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