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Windows 7: tried install Windows 7, I get a BSOD with igdkmd64.sys

24 Nov 2009   #1
mijitarms

Independent
 
 
tried install Windows 7, I get a BSOD with igdkmd64.sys

So recently I attempted the jump from 32-bit to 64-bit in the form of Windows Vista 32 to Windows 7 64. My processor has 64-bit architecture (It's a Q9400), so I assumed if I did a clean install of windows 7 and formatted Windows Vista off of my hard drive completely, that I would not have an issue. When (I think) i'm almost done with the installation, and when windows is "starting up", the BSOD comes up with the error:

"igdkmd64.sys

PAGE_FAULT_IN_NONPAGED_AREA

Technical information:

*** STOP: 0x00000050 (0xFFFFF88103878FE6, 0x0000000000000000, 0xFFFFF880049A51DB, 0xFFFFF880049A50000000000005)"

[Could have misplaced a zero..]

Anyways, if anyone could me know what my problem might be.

Specs:
Intel DG43NB desktop motherboard
4GB DDR2 @ 800mhz
Intel Core 2 Quad Q9400 processor

If any further information is needed let me know but I do not have the exact model names for the hard drives that I am using.

PS: ANY information will probably be helpful please I cannot find anything about this error really. Thank you for your time!


My System SpecsSystem Spec
24 Nov 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mijitarms View Post
So recently I attempted the jump from 32-bit to 64-bit in the form of Windows Vista 32 to Windows 7 64. My processor has 64-bit architecture (It's a Q9400), so I assumed if I did a clean install of windows 7 and formatted Windows Vista off of my hard drive completely, that I would not have an issue. When (I think) i'm almost done with the installation, and when windows is "starting up", the BSOD comes up with the error:

"igdkmd64.sys

PAGE_FAULT_IN_NONPAGED_AREA

Technical information:

*** STOP: 0x00000050 (0xFFFFF88103878FE6, 0x0000000000000000, 0xFFFFF880049A51DB, 0xFFFFF880049A50000000000005)"

[Could have misplaced a zero..]

Anyways, if anyone could me know what my problem might be.

Specs:
Intel DG43NB desktop motherboard
4GB DDR2 @ 800mhz
Intel Core 2 Quad Q9400 processor

If any further information is needed let me know but I do not have the exact model names for the hard drives that I am using.

PS: ANY information will probably be helpful please I cannot find anything about this error really. Thank you for your time!
do you by chance have the original dmp file. Located in c:\windows\minidump.
zip them and upload to us using the attachment icon (see pic)

Ken J++
My System SpecsSystem Spec
24 Nov 2009   #3
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Have you updated your motherboard's BIOS to the latest version (released on November 13, 2009)? Have you disconnected all non-essential devices (everything except for the primary hard drive and onboard video) prior to installing 7?
My System SpecsSystem Spec
24 Nov 2009   #4
mijitarms

Independent
 
 
Problem fixed

I had to remove my video card and after that my download went smooth and rapidly! Got it installed in under half an hour rather than over 7 hours! Thanks all for the help! The reason I removed the video card was because the igdkmd64.sys I was talking about is related to my onboard video graphics accelerator and so I decided to remove all my non-essential hardware and then it worked!
My System SpecsSystem Spec
24 Nov 2009   #5
myzr7

Windows 7 Ulti. x64
 
 

mijitarms Welcome to SevenForums. Thanks for letting us know what resolved your problem. Was you able to add your graphics card back in and then pick up a driver for it? Did Windows update find one for you? Hope you enjoy the 7 and SF. Great Windows 7 How to's Windows 7 - Tutorial Index
My System SpecsSystem Spec
Reply

 tried install Windows 7, I get a BSOD with igdkmd64.sys




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