| Windows 7: My Kernel-Power Woes |
07 Dec 2009
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#1 | | |
My Kernel-Power Woes This is a bit of a long story, and has occupied roughly 30+ hours of labour, which as of yet have been to no avail.
It all starts with a beautiful, well-trimmed, fine-tuned winXP sp3, on which I gamed for hours and let run constantly, with no problems whatsoever. I had settled into XP since vista didn't want to install, even though I tried 3 different versions (2x32bit, 1x64bit, different times). Since the Vista installation always gave me BSODs, I figured why bother.
So, even though I'd settled into my comfortable XP life, and accrued mounds of very useful little gadgets and products to make my life enjoyable and efficient, I thought I'd give Windows 7 a crack. After all, I could just backup my current setup and rewrite it in 10min if a problem arose. And Windows 7 is so much sexier.
So I used Paragon Exact Image, saved the image on my 2nd hard drive (1TB seagate), and began the journey that would turn out to be arduous, fretting, and nerve-wracking at times, and which is still not resolved.
I'm gonna cut the prose and speak plainly to make this well understood.
I used Windows 7 7600 x64. At first I ran into many BSOD's during installation setup, but after disabling Cool'n'Quiet in BIOS got around that. The installation went until the final setup screen, the last step in the process, and then I got "Encountered unexpected error." The installation would not continue.
I researched exhaustively and found that perhaps the bundled video drivers were conflicting with my ATI HD4850. I moved to China to work about 3yrs ago, and don't have my techie friends around, so I had to take it to a shop and convince them to let me insert another video card to see if I could circumvent this problem. Sure enough, by plugging in a Geforce (don't know which), the installation completed itself (in like 2min, which made me so angry that I'd waited two days trying to figure out how to pass those last 2 minutes of the installation). When I switched my card back in, Windows 7 would not BSOD. But I could get into safe mode and update the video drivers. This did the trick, or so I thought.
I was now able to Windows 7, but only for about 90s max (I timed it, every time I would BSOD between 70-90s).
Another day of exhaustive trawling through forums later, I discovered the problem: power settings. I was on balanced. Something was malfunctioning with Cool'n'Quiet, even though it was disabled in bios. So I changed my power settings to "High Performance." This resolved my 90s limit, but did not make for a stable system. I realized that I could get some good times of 30min, maybe even an hour, but then the BSOD's would come. Each time, the Event Viewer showed a critical error called Kernel-Power. After the 1st, they would happen very frequently. I could not play videos, and sometimes even opening "explorer" would cause the BSOD.
So then came the exhaustive testing. Using Hiren's Boot 10.0, I ran as many tests as I could, memtest86+ overnight, Hard drive tests (all of them), cpu burn-in (for 6hrs). There were no errors. I tried removing the DVD player and the 2nd hard drive, and removing one ram chip, then the other, and trying them in different slots... but still got Kernel-Power errors. I was so frustrated of doing this over a week in all my spare time, and trawling though forums, that I gave up and decided to go back to XP.
Things became more frustrating from this point. I installed an April'09 XP SP3 that I had used before, and suddenly I was getting spontaneous BSODs, which had never happened before. So I tried to reload my old WinXP setup from the Paragon Exact Image I'd made, only problem is that their recovery CD is not compatible with my video card, I get a blank screen. The Paragon tool that comes with Hiren is also not compatible, so I can't reload my old setup. This in itself doesn't frustrate me the most, but adds to my ire. I had the latest version of my bios from the beginning, and have tried reverting from F9 to F7 and F6 (there is no F8), but still nothing.
I have deduced that it is not my CPU, hard drives, ram or burner. This leaves Mobo and Video card. So I'm pretty well aware that my next step is going to a shop to have it all checked out. I've since tried installing two other previous versions of XP, nothing. I can use MiniXP from Hiren's, for as long as I want, and browse online etc, even put on a high resolution and it looks ok. It never freezes.
I'm left thinking, why was everything fine until the moment I tried installing Windows 7? | My System Specs |
| OS Windows 7 CPU Phenom x4 9750 Motherboard Gigabyte MA790x-ds4 Memory 2x2GB A-Data DDR2-800 Graphics Card ATI Radeon HD4850 Monitor(s) Displays Samsung 19" PSU 400W ThermalTake Hard Drives 32GB WD Raptor
1TB Seagate |
07 Dec 2009
|
#2 | | Windows 7 x64 finally! North Carolina |
Hi Wiser, welcome to the forums
Have you checked the temperatures? It sounds a lot like a hardware problem and the delay in happening leads me to believe it could be overheat. Windows 7 is known to "run hotter" than XP. And maybe something got unstable when it overheated, hence your new problem with XP?
If not, do have your Mobo and Video card checked as you suggested, they are the next in line as suspects
Let us know | My System Specs | | System Manufacturer/Model Number Wally, Innc. OS Windows 7 x64 finally! CPU AMD Athlon II X2 240 Motherboard Biostar TA790GX XE Memory OCZ Platinum 4GB DDR2 1066 (will not work past 800MHz) Graphics Card MSI R4670-MD1G Radeon HD 4670 1GB 128-bit GDDR3 Sound Card ATI High Definition Audio Device Realtek ALC888 Monitor(s) Displays HP w19e Screen Resolution 1440x900 Keyboard wired, many keys Mouse HP wireless, 2 buttons, 1 wheel PSU Athena Power Micro ATX 400W Case HEC 6T 6T10BB Black MicroATX Mini Tower Cooling stock Hard Drives Western Digital Caviar Green WD5000AADS 500GB SATA
Western Digital Caviar Blue WD5000AAKS 500GB SATA Internet Speed DSL 2Mb (recently getting 1.65M!) |
07 Dec 2009
|
#3 | | |
Have you looked at this thread as I've previously advised? http://www.sevenforums.com/crash-loc...-what-try.html | My System Specs | | System Manufacturer/Model Number self built OS 7600.20510 x86 CPU P4 550 3.4 GHz HT running at 3.5 GHz Motherboard MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard Memory OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz Graphics Card HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP Sound Card MOTU Traveler firewire studio interface 192 kHz 24 bit Monitor(s) Displays 22" widescreen Acer X223W LCD, 17" Compaq P75 CRT Screen Resolution 1680x1050 and 1280x1024 Keyboard Logitch Classical Keyboard 200 Mouse Logitech Mediaplay cordless PSU 350W generic Case Cybertronpc, it glows blue Cooling stock cpu fan, Ice-Q 3 gpu and system, many case fans Hard Drives SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB Internet Speed 1792/448 kbits/sec Other Info SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2 |
08 Dec 2009
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#4 | | |
Ya, thanks torrentg, I checked it out. All steps have been taken.
As I can't get into windows 7 long enough to debug this, and don't have another x64 system up (only my girlfriends old laptop, which would shudder under windows 7), would someone mind taking a peek at this latest minidump for me? | My System Specs | | OS Windows 7 CPU Phenom x4 9750 Motherboard Gigabyte MA790x-ds4 Memory 2x2GB A-Data DDR2-800 Graphics Card ATI Radeon HD4850 Monitor(s) Displays Samsung 19" PSU 400W ThermalTake Hard Drives 32GB WD Raptor
1TB Seagate |
08 Dec 2009
|
#5 | | |
All the drivers look alright. Unofrtunately, I have a feeling you have a motherboard issue.
How do the capacitors look? I forget if I asked already. Is any electrolyte leaking from them or do they have rounded tops instead of flat? | My System Specs | | System Manufacturer/Model Number self built OS 7600.20510 x86 CPU P4 550 3.4 GHz HT running at 3.5 GHz Motherboard MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard Memory OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz Graphics Card HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP Sound Card MOTU Traveler firewire studio interface 192 kHz 24 bit Monitor(s) Displays 22" widescreen Acer X223W LCD, 17" Compaq P75 CRT Screen Resolution 1680x1050 and 1280x1024 Keyboard Logitch Classical Keyboard 200 Mouse Logitech Mediaplay cordless PSU 350W generic Case Cybertronpc, it glows blue Cooling stock cpu fan, Ice-Q 3 gpu and system, many case fans Hard Drives SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB Internet Speed 1792/448 kbits/sec Other Info SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2 |
08 Dec 2009
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#6 | | Windows 7 x64 finally! North Carolina |
Good point TG, I also believe it is a HW problem, although the caps are hardly the culprit.
That board uses Oscon solid caps, or any variation from the other big three Japanese manufacturers (meaning they are good quality) according to GigaByte. Although they do have a lifetime, it is supposed to be way longer than non-solid caps and they can withstand longer term operation under high temperature / loads without the degradation you have with non-solid caps.
But there could be other problems with the Mobo or the Video card. Wiser, I would proceed as you indicated and try to test them at a shop or other system if possible.
In case you are asking why it only failed with Windows 7 and not with other OSs, I have seen it before. I myself have a AMD processor (4200+) that will run anything without problems (XP, Vista, Ubuntu) x86 or x64, but will not run Windows 7 x64, no matter what. Windows 7 x86 runs fine. I could never understand what happens. | My System Specs | | System Manufacturer/Model Number Wally, Innc. OS Windows 7 x64 finally! CPU AMD Athlon II X2 240 Motherboard Biostar TA790GX XE Memory OCZ Platinum 4GB DDR2 1066 (will not work past 800MHz) Graphics Card MSI R4670-MD1G Radeon HD 4670 1GB 128-bit GDDR3 Sound Card ATI High Definition Audio Device Realtek ALC888 Monitor(s) Displays HP w19e Screen Resolution 1440x900 Keyboard wired, many keys Mouse HP wireless, 2 buttons, 1 wheel PSU Athena Power Micro ATX 400W Case HEC 6T 6T10BB Black MicroATX Mini Tower Cooling stock Hard Drives Western Digital Caviar Green WD5000AADS 500GB SATA
Western Digital Caviar Blue WD5000AAKS 500GB SATA Internet Speed DSL 2Mb (recently getting 1.65M!) |
08 Dec 2009
|
#7 | | |
Actually, he has had major problems under XP SP3 as well. Same 0x124. So that definitely says hardware.
Cool about the caps. In that case, I doubt there's a problem with them specifically as you've said. | My System Specs | | System Manufacturer/Model Number self built OS 7600.20510 x86 CPU P4 550 3.4 GHz HT running at 3.5 GHz Motherboard MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard Memory OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz Graphics Card HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP Sound Card MOTU Traveler firewire studio interface 192 kHz 24 bit Monitor(s) Displays 22" widescreen Acer X223W LCD, 17" Compaq P75 CRT Screen Resolution 1680x1050 and 1280x1024 Keyboard Logitch Classical Keyboard 200 Mouse Logitech Mediaplay cordless PSU 350W generic Case Cybertronpc, it glows blue Cooling stock cpu fan, Ice-Q 3 gpu and system, many case fans Hard Drives SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB Internet Speed 1792/448 kbits/sec Other Info SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2 |
08 Dec 2009
|
#8 | | Windows 7 x64 finally! North Carolina |
+1, I missed that, completely right. So the only constant is the hardware. Strong indication...
It is always good to check the caps too, but you probably won't be able to see anything. If you do, run, they release bad stuff under special conditions (J/K, your house would've burn down already before that happens). | My System Specs | | System Manufacturer/Model Number Wally, Innc. OS Windows 7 x64 finally! CPU AMD Athlon II X2 240 Motherboard Biostar TA790GX XE Memory OCZ Platinum 4GB DDR2 1066 (will not work past 800MHz) Graphics Card MSI R4670-MD1G Radeon HD 4670 1GB 128-bit GDDR3 Sound Card ATI High Definition Audio Device Realtek ALC888 Monitor(s) Displays HP w19e Screen Resolution 1440x900 Keyboard wired, many keys Mouse HP wireless, 2 buttons, 1 wheel PSU Athena Power Micro ATX 400W Case HEC 6T 6T10BB Black MicroATX Mini Tower Cooling stock Hard Drives Western Digital Caviar Green WD5000AADS 500GB SATA
Western Digital Caviar Blue WD5000AAKS 500GB SATA Internet Speed DSL 2Mb (recently getting 1.65M!) |
08 Dec 2009
|
#9 | | |
I physically inspected the capacitors and they are flat-topped. However none of them look in a bad way, physically the board looks fine, in my semi-but-not-professionally-trained eyes. | My System Specs | | OS Windows 7 CPU Phenom x4 9750 Motherboard Gigabyte MA790x-ds4 Memory 2x2GB A-Data DDR2-800 Graphics Card ATI Radeon HD4850 Monitor(s) Displays Samsung 19" PSU 400W ThermalTake Hard Drives 32GB WD Raptor
1TB Seagate |
08 Dec 2009
|
#10 | | |
Right, my XP issues, which only started after I tried to install Windows 7 x64. Perhaps something was stressed in the process and now I can't get back to normal. Too bad, hate to be without my comp for such a long time (as a mobo RMA will probably require).
Still doing some tests though to see if I can live without doing that. Gonna try x86 Windows 7 tomorrow morning. | My System Specs | | OS Windows 7 CPU Phenom x4 9750 Motherboard Gigabyte MA790x-ds4 Memory 2x2GB A-Data DDR2-800 Graphics Card ATI Radeon HD4850 Monitor(s) Displays Samsung 19" PSU 400W ThermalTake Hard Drives 32GB WD Raptor
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