Quote: Originally Posted by mrsnifles
I went through the student upgrade program. I chose the professional version. I somehow downloaded the Ultimate version. I didn't check it right away because I hadn't finished the computer that I planned to install it on. Well my problem is now I have a Ultimate download and a Professional key. My redownload period has expired. So now I need to know if there is a way to download a 32bit Professional copy so that my key will work with it.
Any help is appreciated.
These big companies know that good will is very important. I would call up the company that you bought it from, and if you explain your position as politely and as clearly as you did here, I feel they will let you download the correct version. They could play hard ball and charge you a token amount, but that is the cost of your mistake. A little advice from an old timer, give them a call next week, it is Holiday time, they will be in a party mood, do not want trouble and I think you will be given a nice Christmas Gift.