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Windows Vista 64bit to windows 7 64 bit problem
So i have hp touchsmart IQ522 and when i got it was windows vista
64-bit and its all fine , but i decided to update to windows 7 and i did so but it was clean instal. then i relised i lost some on the hp programs like ( hp touchsmart softwere application) which i use a lot.. and i was trying to find it but ther is possible download. so i done full system recovery and now im back to vista and when i try to upgrad to windows this time to keep the files but when i try to do that this is what i get :
"The following issues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue.
And Yes i have windows vista 64 bit its just very confusing ... if anyone can help me please :) thank you
- You can’t upgrade 64-bit Windows to a 32-bit version of Windows. To upgrade, obtain a 64-bit version of the installation disc, or go online to see how to install Windows 7 and keep your files and settings.
- 32-bit Windows cannot be upgraded to a 64-bit version of Windows. To upgrade, obtain a 32-bit version of the Windows installation disc. "