New
#1
Win 7 Upgrade with lost receipt?
Hi,
Thanks in advance for any help,
last year i bought a Samsung computer in Thailand (Aug 09). The computer was sold without an operating system and i bought a genuine OEM System Builder Pack with Vista Home Premium.
The shop that i bought the computer from installed and activated the OEM software and all has been running sweet. I now live in Australia and wish to upgrade to Windows 7 Home premium.
The OEM software came with an upgrade option to upgrade to Windows 7, i have the new product key for the upgrade option as it came in the OEM System Builders Pack. However my problem is that i have lost the receipt for the original OEM software.
I have looked on the upgrade option website and see that Microsoft require a proof of purchase receipt before they will send an upgrade DVD.
Any suggestions as to where i could go from here, would Microsoft be forthcoming with the DVD without a receipt. I could tell them the product keys for both the OEM and upgrade options if this would this help.
If i get my hands on a Upgrade DVD can i use it with my product key (suspect they are all the same).
Finally when i bought the OEM software the shop told me i must activate the software in Thailand as it was licensed for "Distribution only to specific countries within Asia - Pacific region" and it says this also on the box. I did activate it in Thailand but am wondering if i will have any problems activating the Win 7 upgrade in Australia.
Would appreciate any comments or recommendations that you may have.
Thanks,
Johnboy.