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Windows 7: Help me please =(


25 Jan 2010   #1

windows 7
 
 
Help me please =(

Hi all , i got a hp touchsmart .. it's been a while! i did something stupid , that a was a while ago too ! when windows 7 came out i directly formatted my touchsmart and install windows 7 ! well how fool of me isn't it ? the touchsmart software is gone so yeah.. it had windows vista on it!
Now what i wana do is restore it to its factory image .. i still have the drive d factory image.. but when i restart my pc and press f11 to restore the image , nothing happens! it just starts the pc normally. Is there anyone i can do restore the factory image? i really wana restore it to the way it was ? please help , thanks alot.

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25 Jan 2010   #2

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Try a search on HP web site.


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25 Jan 2010   #3
Microsoft MVP

 

If you look on the HP website Support Downloads page for your model, it may well have the Touchsmart software for you to download to Windows 7.

If this doesn't work for you, unhide files in Control Panel>Folder Options to post back a screenshot of the contents of the Recovery Partition as we might be able to help you run it by mounting an ISO file. Use Snipping Tool in Start Menu, attaching file with paper clip in reply box.
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26 Jan 2010   #4

windows 7
 
 

i tried , but couldn't find any! well i did unhide the files and im going to post the pictures here ! ITS WELL WEIRD ! The D drive is 11gb and it says 1.50gb free , when i open it all i see is a recovery file and nothing it , right click on the properties and its just 4mb?


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Help me please =(-touchsmart1.jpg   Help me please =(-touchsmart2.jpg   Help me please =(-touchsmart3.jpg   Help me please =(-touchsmart4.jpg  
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26 Jan 2010   #5
Microsoft MVP

 

Download and install Partition Wizard to Explore Partition of the D Drive. Post back a screenshot of what it finds.

Free Download Partition Wizard

Help me please =(-capture.png


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27 Jan 2010   #6

windows 7
 
 

Hey man just did what you said and i found stuff :0 its really weird ! some one said to me , when i installed windows 7 it destroyed the recovery and stuff ! but i didn't quite get them.. anyways here's the screenshot.


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Help me please =(-d-partition.jpg  
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27 Jan 2010   #7

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

In your C: drive is there a folder called Windows.old?
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27 Jan 2010   #8
Microsoft MVP

 

You still have the recovery partition intact there. Let us see the contents of the Recovery folder.

If you have windows.old in the root of the C drive, then you can roll back to Vista using that.

I am not sure why you want to roll back to Vista. Windows 7 is optimized for touch-screen computers. If you are unable to look for the touchscreen software on the Support Downloads page for your exact computer model, then post back your model number so we can do it for you.
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28 Jan 2010   #9

windows 7
 
 

noo there is no windows old in my c drive , i want to roll back to vista just to get my touchsmart software back and theen ill update my computer the right way without losing the smart center software .. got me now , and hp .. there rules are just stupid! you can't download the smart center.. i tried but it didn't work..
my model is Hp Touchsmart IQ512me
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28 Jan 2010   #10

windows 7 Home premium 32 bit
 
 

hi

i think you need this program to recover to vista. There seems to be a bug in the software and this little update helps you to run recovery and use f11- all mentioned in the notes to do with the update

this is 32 bit http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-77533-1&lc=en&dlc=en&cc=au〈=en&os=4062&product=3804379

this is 64 bit
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-77533-1&lc=en&dlc=en&cc=au〈=en&os=4063&product=3804379

good luck
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 Help me please =(




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