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Windows 7: missing required CD/DVD driver


03 Feb 2010   #1

Windows XP/Vista/7
 
 
missing required CD/DVD driver

I am trying to install Windows 7 Home Premium x86_64 on my computer. When I get to the "Collecting Information" stage I get this error

Quote:
A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.

Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step.
My motherboard does not support USB booting, has 5 SATA ports, and one IDE port that supports two drives in master/slave configuration. I also have a floppy drive attached.

I have two IDE hard drives (80GB and 320GB), one IDE CD/DVD drive, and one SATA CD/DVD drive. The SATA drive replaced the IDE drive. The first configuration I tried was 80GB IDE HD master 320GB IDE HD slave and SATA CD/DVD to boot installation DVD from. Second configuration was IDE CD/DVD master, 80GB IDE HD slave.

Neither config worked and I can't find drivers for either CD/DVD drive.

CD/DVD drive model numbers:

SATA drive: ASUS DRW-24B1ST
IDE drive: SONY CRX320AE

Could it be a bad disc burn? The disc is 3.00GB in size or 3,224,686,592 bytes in size.


My System SpecsSystem Spec
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03 Feb 2010   #2

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Unplug your SATA DVD drive, & install with your IDE DVD drive.
My System SpecsSystem Spec
03 Feb 2010   #3

Windows XP/Vista/7
 
 

Already tried it, same error.
My System SpecsSystem Spec
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03 Feb 2010   #4

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

What is your mobo?
My System SpecsSystem Spec
03 Feb 2010   #5

Windows XP/Vista/7
 
 

ASRock M3A785GMH/128M

It has a big "Windows 7 hardware ready" sticker on it.
My System SpecsSystem Spec
03 Feb 2010   #6

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Take a look at your manual.

As your mobo supports USB boot, do a USB install with only the one HD installed.

USB Windows 7 Installation Key Drive - Create


Attached Images
 
My System SpecsSystem Spec
03 Feb 2010   #7

Windows XP/Vista/7
 
 

when I tried to rip the iso from the CD it gave me a UDP partition error, so the file must be corrupted. I got the disc from a friend with a technet subscription, I'll ask him to redownload+burn the file and hope that works.
My System SpecsSystem Spec
03 Feb 2010   #8

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

You can download your manual from here:

ASRock > Products > M3A785GMH/128M
My System SpecsSystem Spec
05 Feb 2010   #9

windows vista trying widows 7
 
 

i have the same problem but mine started earlier i was runnig raid 1 mirror but the restart was slow so undid the raid. then tryed to redo the raid after that cannot get anywhere. tryed to repair the vista came up with error missing cd/dvd/ drivers, i have everything sata hard drive dvd player and burner, so got a new hard drive and windows 7 same error, i havent tryed the usb load but i will i can load with floppy usb so shouldnt be a problem, sould i remove my dvd writer and player or leave them hooked up
My System SpecsSystem Spec
06 Feb 2010   #10

Windows XP/Vista/7
 
 

Turns out it was a bad disc. All fixed now.
My System SpecsSystem Spec
Reply

 missing required CD/DVD driver




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