Windows 7: sysprep - problem with empty account

account does not seem to get completely removed after audit mode and ootb>restart.



here's what i do.
enter audit mode with generalize active>reboot
delete my account
ootb+generalize>reboot

after starting over and creating a new account if i click swich user I see an "empty" account. it looks like an "empty" frame next to the new (and only) account that i just created.

i guess there still must be some hidden leftovers of the old account and I did not correctly delete it.
here's what i did to delete it.
after booting in audit mode i typed user accounts > configure advanced user profile properties>highlight the profile > delete
then control panel > user accounts > delete the account and files
>sysprep >ootb>generalize restart

i could not exactly follow the directions on the microsoft site to delete the account....
the first part i did follow 100% but the second involves to open >manage> local users and groups which is not available in windows 7 HOME PREMIUM
that's why i did it like i described above (control panel>user accounts....)

does anyone see what might cause the problem of the "empty account frame"?