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Windows 7: Major Problem...Help Needed!

16 Feb 2010   #1
tw33k

Windows 7 Ultimate (x64) SP1
 
 
Major Problem...Help Needed!

This is a new build...1 week old. Not a single problem til today. I booted up and it everything seemed normal but got stuck on Boot from CD/DVD. Nothing.
Went into the BIOS...everything looked normal.
Set BIOS to fail safe defaults. Same problem.
The BIOS saw the SSD but had capacity as 8mb!!
Ran Gparted. Saw the SSD as 8mb unallocated space! WTF!!
Can't do anything. Windows disc runs but can't repair or install cause SSD is only 8mb.
I don't have another HDD to put in.
I'm out of ideas.
Like I said all has been good. Shut down last night after no problems.
SSD is in IDE mode.
One other thing...no matter where I plug the SSD in it never comes up as being in Channel 0.
Please advise...


My System SpecsSystem Spec
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16 Feb 2010   #2
Barman58

Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu
 
 

Sorry to hear this but, as this is new kit, I think it's a case of RTM for the drive, or at least contact the supplier to check your options.

If this had happened straight from initial switch-on then there could be the possibility of incorrect configuration, but as you've had it working, and assuming you have not changed any settings, it looks to me like a hardware failure

Edit

May also be worth trying to "borrow" a drive just to check that it's not a Motherbourd fault (based on the inability to show connection on Channel 0
My System SpecsSystem Spec
16 Feb 2010   #3
tw33k

Windows 7 Ultimate (x64) SP1
 
 

Yeah looks like I'll send it back. I've done some reading and altough rare, this has happened to others with the Intel SSDs. One possible fix is to flash the firmware. I have the new one burnt to disc but haven't done it because I don't wish to void the warranty. I'll grab a WD VR tomorrow and contact the supplier of the SSD for a replacement
My System SpecsSystem Spec
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16 Feb 2010   #4
Barman58

Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu
 
 

Don't forget to let them know of your shock and disappointment, that such equipment, that is normally of such a high standard should fail so soon .

Perhaps you'll shame them into an upgrade for free
My System SpecsSystem Spec
16 Feb 2010   #5
tw33k

Windows 7 Ultimate (x64) SP1
 
 

lol...i sure will
My System SpecsSystem Spec
16 Feb 2010   #6
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

You had an Intel X25M fail? I would shame them as Nigel said.
My System SpecsSystem Spec
16 Feb 2010   #7
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

I would also suspect that this is a H/W failure. I had to send one OCZ SSD back because out of the blue I got a gezillion orphant records on it. Fortunately I still had a running system on a HDD, so I could proceed.
My System SpecsSystem Spec
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 Major Problem...Help Needed!




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