Dell Windows 7 Boot Disk will not function (0xc0000001)

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  1. Posts : 9
    Windows 7 Professional (64 bit)
       #1

    Dell Windows 7 Boot Disk will not function (0xc0000001)


    Hi All,

    I'm running into a significant amount of trouble trying to re-install my copy of Windows 7 Professional (x64). I recieved my new Dell Studio 1557 yesterday, and was installing all my new software etc only to be met with a various and (pretty much) unsolvable blue screen error about 12 hours into the process.

    Anyway, after an agonising few hours on the phone with Dell Customer Support, they suggested that I do a clean/manual install of the O/S from the Boot Disk I was provided.

    I have attempted to do this several times now, selecting F12 as the computer restarts and choosing to boot from CD/DVD drive. However, each time I am met with this error:

    0xc0000001

    FILE: \windows\system32\boot\winload.exe

    "The selected entry could not be loaded..."
    Would copying the boot CD contents to a USB HDD, then booting from there help?

    If anyone is able to help me out with this, that would be fantastic. It's so frustrating that I just bought a new system, and already it's died!!!!

    Cheers,

    Ben.
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Welcome!

    Sounds like you got a bad installation disc. That would explain your first problem too.

    I would recommend contacting Dell and having them send you new installation discs.

    You can try creating a USB installation key first if you like. It certainly can't hurt. Be sure to read this tutorial: USB Windows 7 Installation Key Drive - Create
      My Computer


  3. Posts : 9
    Windows 7 Professional (64 bit)
    Thread Starter
       #3

    Thanks for the quick reply Jonathan!

    I will try and give that a go, although I'm going to have to go out and buy a new USB for the job as the largest I have is 4GB

    Just a quick question about the disk potentially being a dud. I just inserted the disk into my girlfriend's working laptop (running Windows Vista) and I can view the disk's contents with no problems using Windows Explorer. Does this give me any indication as to whether the disk is corrupt or not?

    Cheers,

    Ben.

    UPDATE: I just succesfully booted from the CD to the Windows 7 setup menu on my girlfirend's computer, so clearly the problem is isolated to my Studio 1557. Does this help narrow down what the problem might be?
    Last edited by bbowring; 05 Mar 2010 at 19:28. Reason: New Information found
      My Computer


  4. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #4

    I made my first install USB on a 4gb USB Flash drive.
      My Computer


  5. Posts : 9
    Windows 7 Professional (64 bit)
    Thread Starter
       #5

    DocBrown,

    How large was the .iso file that you used? Currently, the one I am creating for Win7 Pro is set to be just under 5.9GB. As my USB key is only 4GB, I'm assuming it won't fit?

    Is there any way that I can compress the .iso image, so that it is below 4GB? or, alternatively, is there any way to spread the data across 2 x 4GB usb drives?

    Cheers,

    Ben
      My Computer


  6. Posts : 13,354
    Windows 7 Professional x64
       #6

    Use Method 2 of the tutorial. An official copy should not be more than about 3.5 GB. My imagex'd 32 and 64 bit versions is only 3.82 GB.
      My Computer


  7. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #7

    Your's must be loaded with Dell Bloatware, etc. That's why it is bigger that the 4gb.

    My win7 ultimate from TechNet was 3.149gb. NO Bloatware
      My Computer


  8. Posts : 13,354
    Windows 7 Professional x64
       #8

    You may be able to delete some of the bloatware. If you aren't 100% sure you know the files/programs are bloatware, don't delete them.

    It may be a good idea to create a backup of the installation files first, in case you accidentally delete a necessary file.
      My Computer


  9. Posts : 9
    Windows 7 Professional (64 bit)
    Thread Starter
       #9

    Thanks for all the replies everyone,

    I just had a look through all the folders, and there doesn't appear to be any obvious bloatware. All of the computer's drivers, software etc came on seperate disks, so I think this one is just the O/S.

    The main problem is that the install.wim file is over 4GB by itself!

    Is there any way around this, or will I have to buy a new USB key?

    Cheers,
    Ben
      My Computer


  10. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #10

    Here are the files & folders on my win7 ult x64


    Have you tried setting your Bios to boot from CD/DVD First ?
    Attached Thumbnails Attached Thumbnails Dell Windows 7 Boot Disk will not function (0xc0000001)-win7_ult_x64_files.jpg  
      My Computer


 
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