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Windows 7: Problem installing win7, acer eRecovery gets in the way


07 Mar 2010   #1

Windows Vista
 
 
Problem installing win7, acer eRecovery gets in the way

Hi,
I don't know much about fixing computers and how to explain this so I'm just going to include everything that I've done about this problem.

I have an Acer Aspire 5315 laptop and wanted to change from Vista Basic 32 bit to Windows 7 Ultimate 32 bit. I put in the Windows 7 disc and did the whole installing process. But when that was finish and Windows 7 "finalising", it fades out and restarted then a File Not Found pop up saying "cannot find file: C:\D2D\Images\*.WSI when try to determine UI language". I clicked OKAY then it goes to Acer eRecovery Management with the message "how would you like to restore?". I chose "restore system to factory setting" and I couldn't see it fast enough but there was a table/grid saying something about Source: Hard disk partition 2 then another message pops up saying "restore failed - reason 0xa0000001" click okay to restart.
So I restarted and try the other option which is restore system from CD/DVD and was told to insert backup disk 1 or system CD. I don't have any of those, or..where do I find it? I can't use my laptop now so I can't create a backup disk or whatever acer eRecovery wants.
Then when the Acer screen starts during startup, I pressed F2 and go into boot. Played around with the boot priority order to be able to run the Windows 7 disc again and this is the order that boot up the cd for me:
1:Network Boot: MBA v10.0.9 Slot 0500
2:USB CDROM
3:IDE1: MATSHITADVD-RAM UJ870QJ
4:IDE0: Hitachi HTS542580K9SA00
5:USB FDD:
6:USB HDD:
I don't know what the other ones does but I moved the 'network boot' up to 1st. Pressed F10 save and exit. enter to boot cd then installed Windows 7 again. I chose 'custom' for a clean install and was shown three partitions. I don't know what they are until now, but I only have a slight idea. In the "where would you like to install" there are:
Disk 0 Partition 1: PQSERVICE size:9.8 gb free space:2.3 gb
Disk 0 Partition 2: Acer C:\ (something along that line) size:32.5 gb free space:7.3 gb
Disk 0 Partition 3: D:\ size:32.3 gb free space:28.5 gb
The first time I install Windows 7, I chose Partition 3 D drive because it's the only one with enough space left. Then when it gets to the Acer eRecovery thing where it said something about Partition 2 but it disappeared too quickly, I thought maybe I should've choose Partition 2. So on the Windows 7 Install Windows program, I chose Repair your computer and check to see that Windows 7 is in my D drive and Vista is in my C drive. When I went back to reinstall, I formatted Partition 2 (my C drive) to make room for the installation and have backup all my files on disc. But same thing happened, acer eRecovery gets in the way at the end and I can't go anywhere else.
Then I went back to "repair your computer" again in Windows 7 Install thing to see that now Vista is gone and Windows 7 has moved from D drive to C drive.Does that mean that Windows 7 is completely installed on my laptop but acer eRecovery is stopping me from using it?
I also went to "command prompt" and type in fixboot but it was "not recognised"
Do I really need to restore? If Windows 7 is successfully installed why can't I just boot up my computer and use it. Can I get pass this eRecovery thing. Everything is in full screen so my laptop is pretty much useless now. What do I need to do now?

Sorry for writing a tad too much.. =S but that's what i tried so far
Please help
Thank you


My System SpecsSystem Spec
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07 Mar 2010   #2

64-bit Windows 8.1 Pro
 
 

Try installing from Safe Mode...
My System SpecsSystem Spec
07 Mar 2010   #3

Windows Vista
 
 

to get to safe mode press f8 when window starts?
yea i tried that, my laptop made a loud screeching sound
also I pressed alt + f10 same thing = loud sound
My System SpecsSystem Spec
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07 Mar 2010   #4

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

hi chomby, is there any data you need from the vista install? if not why not format the hdd and do a fresh install of Windows 7
My System SpecsSystem Spec
07 Mar 2010   #5

Windows Vista
 
 

no i backup all my files on another computer
so how do i format my hdd? sorry i dont know what hdd is lol..
thanks for replying
My System SpecsSystem Spec
07 Mar 2010   #6

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

hdd= hard disk drive, load up the Windows 7 disc, run setup when you get to the screen asking you where you want to install to , at the bottom of the screen will be a notification saying "drive options" click on that the click on format use all the drive available
My System SpecsSystem Spec
07 Mar 2010   #7

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

here is a tutorial to explain it better than i did Clean Install Windows 7[2]=General Tips
My System SpecsSystem Spec
07 Mar 2010   #8

Windows Vista
 
 

oh ~ i've already did that when installing , pretty much exactly the same up to step 17
up to there, I didn't get the computer's location thing
and when window 7 is finalising, it fades out to black and go to acer erecovery thing, same as always
My System SpecsSystem Spec
07 Mar 2010   #9

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by chomby View Post
oh ~ i've already did that when installing , pretty much exactly the same up to step 17
up to there, I didn't get the computer's location thing
and when window 7 is finalising, it fades out to black and go to acer erecovery thing, same as always
yes, but are you formatting the hard drive?
My System SpecsSystem Spec
07 Mar 2010   #10

Windows Vista
 
 

LOL.... it just worked... i've been repeat the whole process over and over and getting the same results. And yea I did format the C drive, that's the one yea?

everytime windows 7 is 'finalising' this windows/system32.cdm exe something something comes up and that's when it goes back to that wretched acer erecovery thing. This time for some reason I decided to click it off before it fades away then....it worked =O i got into windows 7
I don't understand how it worked ..but it worked
yay thanks a lot pebbly =D
My System SpecsSystem Spec
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