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Windows 7: crash after installing on first boot

16 Apr 2009   #1

Windows xp
 
 
crash after installing on first boot

after installing windows 7 my computer restarts and windows 7 atempts to load is freezes and i have to hold my power button down, in next boot it gives me options for how i would like to boot i pick "last good know config"
windows then boots and goes past the point at which is was freezing before now it says "setting up your computer for first use" is its at this page for about ten seconds and then the computer reboots
i have tried booting with every option it gives me non help

my system
core: core2 duo E8400 ( no overclocking)
Mobo: Gigabyte EP45-UD3L
Ram: 2x1Gb Kingston hyperx 1066
GPU: Asus 8600GT

i have XP running in duel boot


My System SpecsSystem Spec
.

16 Apr 2009   #2

Windows 7 Ultimate 64-bit
 
 

When it asks about last known good configuration look for the memory test option. Your RAM or GPU is likely crapping out.
My System SpecsSystem Spec
16 Apr 2009   #3

Windows xp
 
 

no problems were found any other suggestions??
My System SpecsSystem Spec
.


16 Apr 2009   #4

Windows 7 Ultimate 64-bit
 
 

You'll need a command prompt -- boot from your Windows installation CD and press shift+F10 at the first screen. A command window will display, change to the root of your windows drive and dir /a *.log | sort. This is a chronological list of log files on your system drive. Use notepad <logfile> to examine each, in reverse order and post any "interesting" issues as needed.
My System SpecsSystem Spec
16 Apr 2009   #5

Windows xp
 
 

sorry but im a big noob with command prompt im sitting at it now on my win 7 pc
what should i enter
My System SpecsSystem Spec
16 Apr 2009   #6

Windows 7 Ultimate 64-bit
 
 

I'm going to assume that Windows is installed on drive C: so
Code:
c:
cd \
dir /a *.log | sort
the hard drive will make awful crunching noises and output something like
Code:
04/15/2009  07:19 PM         1,310,720 edb.log
04/15/2009  07:21 PM            47,698 aswAr.log
04/15/2009  09:45 AM            12,770 ReportingEvents.log
04/15/2009  09:46 AM               433 Notice.log
04/15/2009  09:46 AM           152,515 setup.log
04/15/2009  09:46 AM           199,726 Setup.log
04/15/2009  12:37 PM           109,179 setupapi.app.log
04/15/2009  12:38 PM         4,385,305 setupapi.dev.log
04/15/2009  12:53 PM           172,124 CBS.log
04/16/2009  12:00 AM            23,706 setupact.log
now make note of the file last listed and find out where it is
Code:
dir /s setupact.log
which returns something like
Code:
 Volume in drive C is 7
 Volume Serial Number is B4C7-2504

 Directory of C:\Windows

04/15/2009  07:13 PM            26,791 setupact.log
               1 File(s)         26,791 bytes

 Directory of C:\Windows\Panther

04/12/2009  06:26 PM           585,759 setupact.log
               1 File(s)        585,759 bytes

 Directory of C:\Windows\Panther\UnattendGC

04/16/2009  12:00 AM            23,706 setupact.log
               1 File(s)         23,706 bytes

 Directory of C:\Windows\System32\sysprep\Panther\IE

04/12/2009  08:26 PM               580 setupact.log
               1 File(s)            580 bytes

     Total Files Listed:
               4 File(s)        636,836 bytes
               0 Dir(s)  11,359,551,488 bytes free
make note of the directory and open the file with notepad thusly
Code:
notepad C:\Windows\Panther\UnattendGC\setupact.log
now put on your Sherlock Holmes hat and look for clues as to why startup, didn't. Read the file from end to beginning as the failure is likely logged at the end of file.

You see what we're doing -- the thing that caused startup to fail is likely the last thing logged. By searching for log files and displaying them in chronological order we can examine each file from latest to earliest looking for the root cause of your problem. Make sense?
My System SpecsSystem Spec
16 Apr 2009   #7

Windows xp
 
 

Found completion flag [True], reboot requested flag [True] --> rebooting computer before proceeding with deployment...

Making sure that SystemSetupInProgress is cleared.

An immediate reboot or shutdown was requested/required... rebooting / shutting down computer

Flushing registry to disk...
Flush took 1109 ms.

WinDeploy.exe exiting with code [0x0]

it appears as if some thing needs to reboot to work but after the reboot it still thinks it needs to reboot (correct?)
My System SpecsSystem Spec
16 Apr 2009   #8

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by bakerboy View Post
Found completion flag [True], reboot requested flag [True] --> rebooting computer before proceeding with deployment...

Making sure that SystemSetupInProgress is cleared.

An immediate reboot or shutdown was requested/required... rebooting / shutting down computer

Flushing registry to disk...
Flush took 1109 ms.

WinDeploy.exe exiting with code [0x0]

it appears as if some thing needs to reboot to work but after the reboot it still thinks it needs to reboot (correct?)
Issue is likely before that -- do you have a floppy drive in the computer? Or some other way to copy those log files off to the computer you're posting on? You can attach them to a post and I'll take a look at them.
Code:
copy <logfile> a:\
My System SpecsSystem Spec
16 Apr 2009   #9

Windows xp
 
 

im just rebooting back in to xp to view the file i dont have a floppy drive in the computer but i can put one in if it is needed

Setupact.log
(Free File Hosting Made Simple - MediaFire)
My System SpecsSystem Spec
16 Apr 2009   #10

Windows 7 Ultimate 64-bit
 
 

That doesn't look like the latest log from the timestamps in the file. Since you can get at the logs in XP lets just use explorer's find facility to list all the logs and sort by timestamp. Then send me the most recent 2-3 logs. You don't have to use MediaFire -- click the paperclip icon and attach there (might have to zip the files)
My System SpecsSystem Spec
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 crash after installing on first boot




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