Quote: Originally Posted by laura2001
I recently purchased an upgrade CD. WHAT A NIGHTMARE.
I used the "easy upgrade" option as I know little about computers. Everything went fine until it was done. Some of my issues:
1) The keyboard isn't right - the keys aren't in the right places. It's set to UK but seem to shunt me to the end/middle of lines etc when typing and erase whole lines/sections at random.
2) It's put all my old stuff in a "windows old" folder and doesn't recognise any programs at all. All shortcuts have disappeared, desktop icons etc. The control panel > programs list is empty, the start menu > all programs is limited (accessories, games etc). Even my graphics/sound card and trackpad etc programs aren't there though laptop seems to be running okay.
3) It isn't showing user accounts on the welcome screen, it defaults to my account even though it allows me to switch to others using the "switch user" button.
My laptop was perfect before and a year of getting it just right is wasted. I want to cry. Any help would be so appreciated!
I'm sorry to hear that
Unfortunately when using computers one must take in the fact that there are always risks involved !
Anyway I wish everyone could know this little tip but I'll say it now :
"As a rule of thumb it is always BEST to install a clean installation of an Operating System"
Also backing up is extremely vital as well and should always be undertaken before upgrading anything.
Even though MS provides the option of "in place" upgrade, which I don't know why, one should never do an upgrade and rather a clean installation.
- Backup all your files and data
- Format the HDD
- Install a Fresh clean copy of Windows
- Restore your files and install all your programs and software !
Voila ! It takes more time, yes however in the end it's the best way to go. It will save you 99.9% of problems and frustration.
Anyway just a thought for the future.
If I we're you, I would just salvage whatever data I can keep, I would back anything left that's important. Then I would format the hard drive and install a FRESH clean copy of Windows.
Here, this is what you should have done : Clean Install with a Upgrade Windows 7 Version
lol anyways I hope all will be well nevertheless. Live and learn eh ?