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Windows 7: Acer 5735 Windows 7 Upgrade Problem

24 Mar 2010   #1

Windows 7
 
 
Acer 5735 Windows 7 Upgrade Problem

Hi. Please help me! I have an Acer Aspire 5735 and recently took delivery of the update disks from the Acer upgrade offer. I placed disk 1 in the drive and followed the setup only to find that the 5735 wasn't listed. A friend told me to carry on with disk 2 which I did. This installed Windows 7 on my laptop but now I keep getting a message to complete the installation by running disk 1 again. Obviously I can't do this because the 5735 isn't listed. Windows seems to have installed fine but does seem a little slow on start-up and my desktop icons take far too long to load up! I've tried the Acer site which is no use and a number of forums. Unfortunately I am not getting anywhere but rather than take a trip to PC World I thought I would try and get help here.

My questions are:

How do I get rid of the message?
Has Windows installed properly?
Is there something else I need to do?

I was running Vista Home Premium before and the upgrade is 7 home premium.

It's my first post so go easy, as you may have guessed, I'm no computer wiz!

Thanks

My System SpecsSystem Spec
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24 Mar 2010   #2

Windows 7 x64 finally!
 
 

busterace, welcome to the forums
Can you give more details as to what the installation disk 1 shows? Can't you select another model, possibly another close to yours? I suspect the only difference will be on drivers or maybe bloatware that will load, since Windows 7 is not dependent on the computer model.
My System SpecsSystem Spec
24 Mar 2010   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

You may have to supply additional information as suggested by Wallyinnc, but if you are trying to upgrade to Windows 7 from Vista, this may help.

Clean Install with a Upgrade Windows 7 Version[2]=General Tips
My System SpecsSystem Spec
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24 Mar 2010   #4
Microsoft MVP

 

The good news is that you can get the superior clean install by booting the Acer Upgrade Kit Windows 7 Install Media DVD.

Back up your files, make the Vista Recovery Disks if you want a path back to Vista as the Recovery partition will be disabled, and can be deleted during install if you wish.

Select Custom install, then Drive Tools to Delete all partitions, create New one(s) as you wish, format and install to first partition. Use this to remove the (also useless) hidden EISA partition if it appears: http://www.mydigitallife.info/2008/0...tion-in-vista/

When Win 7 starts up, any drivers missing in Device Manager should arrive via optional Windows Updates or can be found (along with favorite applications) on the Driver/Apps CD in the Kit, or on the Support Downloads webpage for your model on the Acer website. You might need to browse the CD for ethernet/wireless driver to get online. Other needed apps are on Adobe (reader, flash) and Java (runtime, free Office suite) websites.

Once you have it running as you wish, save a Windows 7 backup image externally so you never have to reinstall again, just boot the DVD Repair console or Repair CD to "Recover Using an Image" to reimage HD or a replacement in 15-20 minutes.

Let us know if you have any problems as the Acer tech support for these Upgrade Kits is abysmal and violates their agreement with MS to provide quality tech support for Windows 7.
My System SpecsSystem Spec
25 Mar 2010   #5

Windows 7
 
 

Thanks for the replies. I received two disks. The first "Acer Upgrade DVD" contains
  • Acer Upgrade Wizard
  • Applications, drivers for Windows 7
The second "Microsoft Windows Upgrade Media" 32 b it software. (it also says that support is provided by Acer but I think they are joking with that)

I ran the first disk, realised that my model wasn't on the list so ran the second to see what would happen. I chose the typical installation option and here I am. From what Gregrocker says, maybe I should have chosen custom and followed the steps he describes? I am now tempted to start over with a clean install but would appreciate any advice on this as I have not done it before.

I will read the links in detail over the weekend and educate myself!!

Thanks again!
My System SpecsSystem Spec
25 Mar 2010   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Quote   Quote: Originally Posted by richc46 View Post
You may have to supply additional information as suggested by Wallyinnc, but if you are trying to upgrade to Windows 7 from Vista, this may help.

Clean Install with a Upgrade Windows 7 Version[2]=General Tips
Go with the clean install. There are not many here that would disagree. A little extra effort, now, saves a lot of effort later on.
My System SpecsSystem Spec
25 Mar 2010   #7
Microsoft MVP

 

Did you try booting the Windows 7 Upgrade DVD?

Then follow the steps given in my earlier post (illustrated in tutorial given by Rich) and you will have the cleanest possible install.

Boot from CD - How to Boot your Computer from a Bootable CD or DVD - Boot to CD
My System SpecsSystem Spec
26 Mar 2010   #8

Windows 7 x64 finally!
 
 

busterace, just one additional remark (probably redundant): when you upgraded from Vista you automatically kept all files and settings (and junk, hence the preference for a clean install). When you do a clean install, everything will be erased. So make sure you backup all your files. You will also have to reinstall all programs. I have used Windows Easy Transfer and it works fine for transferring your personal files and settings (it doesn't transfer programs)
Good luck and let us know if you need more help
My System SpecsSystem Spec
12 Jul 2010   #9

Windows vista
 
 

Hi,
I have the same problem as the TS.
I understand what is said. My only problem is that the OS on my PC was delivered on my pc without a copy. So im afraid that it doesn't work out as expected and that Im not able to return to my old OS (vista). Is this really possible? Or what can I do? Thanks in advance.
My System SpecsSystem Spec
12 Jul 2010   #10
Microsoft MVP

 

Try to make Recovery Disks from your Recovery partition - look through your All Programs list for the utility which does this, or read your manual at Support Downloads webpage for your model computer.

You can also run Recovery using the key given on first boot screen or in your Manual. This will return your computer to factory condition so back up your files first.

You don't say why you want to return to Vista or if even if this is a Windows 7 machine. If you still need disks, contact the tech support for your computer maker. Many tech enthusiasts find a clean-copy installer for their OS version to reinstall the OS without the factory bloatware in Recovery disks/partition, using the Product Key stickered to machine.
My System SpecsSystem Spec
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 Acer 5735 Windows 7 Upgrade Problem





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