| Windows 7: Black screen during Installation |
25 Mar 2010
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#1 | | |
Black screen during Installation Hello !
I got a serious problem and i need your help .
I am trying to Install Windows 7 Ultimate x64 on my PC. I had XP for way too long and i want to install new Windows. I got Retail DVD and i started installation. Got it installing and then comes the first restart-after the Installing Updates.. being checked
. Now the computer restarts and starts up -loads the windows 7 and then returns to installation . I mean the Completing installation progress. After being there for some time, a black screen occurs. And then , restarts, then it loads up again to installation with an error that installation was messed up and needs to restart to continue install, but it says it every time over and over. Now im only getting that no signal after the Starting Windows screen.
Well, i have been looking for solution for 6 hours, and none so far . Some say, it is caused by graphic card or the video output. I got HD4870 and it has 2 DVI slots, i have only 1 monitor ,and that is connected with that VGA-DVI thing.
Microsoft recommends this: Computer screen goes black during the Windows 7 installation process
And i tried that , but didnt work. I added files to my USB stick. And it looks like this : http://neumann.pri.ee/help.JPG
Now i connected the USB, started computer(Windows 7 DVD was already in) then i boot from cd/dvd, installer started, i started installing, (it took about 10 mins longer at the Expanding Files at 100% ) then again, computer restarts, installation loads up and continues but still, black screen and restart follows. And im stucked, i cant get forward.
I believe it is caused by my HD4870,but i have no other monitors and GPUs 
Any1 had same problem ?
Processor: E8400 3.0 Ghz | My System Specs |
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25 Mar 2010
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#2 | | Windows 7 x64 finally! North Carolina |
Hi Arxman, welcome to the forums
If you followed the instructions in the Microsoft Support page correctly and it is still not working, it might not be the HD4870, since it would have loaded the latest drivers for it
How much memory are you using. That is another common source of problems. Best is to run the installation with only one stick, then put the other(s) back after it is finished.
Please fill in your system specs, it will be easier to help that way.
Also please take a look at this thread, the solution for the constant reboot might be your case | My System Specs | | System Manufacturer/Model Number Wally, Innc. OS Windows 7 x64 finally! CPU AMD Athlon II X2 240 Motherboard Biostar TA790GX XE Memory OCZ Platinum 4GB DDR2 1066 (will not work past 800MHz) Graphics Card MSI R4670-MD1G Radeon HD 4670 1GB 128-bit GDDR3 Sound Card ATI High Definition Audio Device Realtek ALC888 Monitor(s) Displays HP w19e Screen Resolution 1440x900 Keyboard wired, many keys Mouse HP wireless, 2 buttons, 1 wheel PSU Athena Power Micro ATX 400W Case HEC 6T 6T10BB Black MicroATX Mini Tower Cooling stock Hard Drives Western Digital Caviar Green WD5000AADS 500GB SATA
Western Digital Caviar Blue WD5000AAKS 500GB SATA Internet Speed DSL 2Mb (recently getting 1.65M!) |
26 Mar 2010
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#3 | | |
Well, still, no change. I tried with 1 RAM stick, but error eccurs. It must be the HD4870 problem . Maybe some1 could make me step by step guide , how to make that USB installer thing , that i provided above ?
I just dont know, when to use it and how to use it. Microsoft told, that is should help, but still, no help at all
I have done 2 install restarts. 1st restart and then the 2nd. and after that, black screen , but im sure, that the installation progress is running, but i cant see it
Maybe if i connect 2 monitors with that DVI-VGA connector, will i be able to see something?
Damn i really want win 7 | My System Specs | | |
26 Mar 2010
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#4 | | Windows 7 Professional x64 Rednecksville |
You can create a bootable USB drive by following these instructions: USB Windows 7 Installation Key Drive - Create
Does the installation ever finish, or does it quit part way through? | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7 Professional x64 CPU Intel i7 2600K OC'd @ 4620 MHz Motherboard Asus P8Z68-V Pro Memory 16GB GSkill Sniper 2133 Mhz (4x4GB) Graphics Card EVGA GeForce GTX 480 SuperClocked+ Sound Card Realtek High Definition Audio Monitor(s) Displays 2x Acer S273HLbmii 27" Screen Resolution 2 x 1920x1080 Keyboard Logitech MK320 (wireless) Mouse Logitech MK320 (wireless) PSU Corsair HW Series 750w (modular) Case Cooler Master HAF 932 Advanced Blue Edition Cooling CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans Hard Drives 64GB Crucial M4 SSD
Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM Internet Speed 30 Mb/s : 2 Mb/s |
26 Mar 2010
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#5 | | |

Quote: Originally Posted by Jonathan_King You can create a bootable USB drive by following these instructions: USB Windows 7 Installation Key Drive - Create
Does the installation ever finish, or does it quit part way through? Well, as i just said, i have made it to 2nd restart. The 1st restart, and the second, and after that,after the starting windows screen. comes black screen .
And i got only 1GB USB Stick(its actually a MP3 player, but i should work too) | My System Specs | | |
26 Mar 2010
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#6 | | |
Well guys, never mind 
I got sick of Microsoft and i downloaded some ISO , created by some ATI team?? and it worked  Hell yeah ,im happy and thanx for your support anyway. But maybe some errors still occur, i dont know, because at the moment im installing. | My System Specs | | |
26 Mar 2010
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#7 | | Windows 7 Professional x64 Rednecksville |
| My System Specs | | System Manufacturer/Model Number Custom OS Windows 7 Professional x64 CPU Intel i7 2600K OC'd @ 4620 MHz Motherboard Asus P8Z68-V Pro Memory 16GB GSkill Sniper 2133 Mhz (4x4GB) Graphics Card EVGA GeForce GTX 480 SuperClocked+ Sound Card Realtek High Definition Audio Monitor(s) Displays 2x Acer S273HLbmii 27" Screen Resolution 2 x 1920x1080 Keyboard Logitech MK320 (wireless) Mouse Logitech MK320 (wireless) PSU Corsair HW Series 750w (modular) Case Cooler Master HAF 932 Advanced Blue Edition Cooling CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans Hard Drives 64GB Crucial M4 SSD
Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM Internet Speed 30 Mb/s : 2 Mb/s |
27 Mar 2010
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#8 | | |
Well, the installation continues, i can get to desktop ,but then, after the windows update installs some ATI driver , the computer restarts, and then never gets to desktop on Start Windows Normally. I can get to desktop with Safe Mode , but i dont know ,what to do :S
I wont let me install drivers on safe mode and wont let me to use windows update
I think i must change some display properties? Some VGA or DVI settings , so i wont get blank screen or getting stuck at Starting Windows in normal mode .
Any ideas?
Some says something about low-resolution and dont know what :S
but in dxdiag, it doesnt show none info at the display tab..si i guess , something is wrong with display driver, but i cant install it in safe mode
Last edited by arxman; 27 Mar 2010 at 04:51 AM..
| My System Specs | | |
27 Mar 2010
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#9 | | Windows 7 Professional x64 Rednecksville |
In Safe Mode, uninstall your card drivers. Reboot in Normal Mode, and see what happens. | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7 Professional x64 CPU Intel i7 2600K OC'd @ 4620 MHz Motherboard Asus P8Z68-V Pro Memory 16GB GSkill Sniper 2133 Mhz (4x4GB) Graphics Card EVGA GeForce GTX 480 SuperClocked+ Sound Card Realtek High Definition Audio Monitor(s) Displays 2x Acer S273HLbmii 27" Screen Resolution 2 x 1920x1080 Keyboard Logitech MK320 (wireless) Mouse Logitech MK320 (wireless) PSU Corsair HW Series 750w (modular) Case Cooler Master HAF 932 Advanced Blue Edition Cooling CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans Hard Drives 64GB Crucial M4 SSD
Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM Internet Speed 30 Mb/s : 2 Mb/s Black screen during Installation problems? All times are GMT -5. The time now is 02:08 AM. | |