New
#1
Win7 clean install won't complete
I am doing a clean install of Win7 Prof 64 from a genuine Win7 DVD on a new PC - all new components - nothing of any sort previously installed.
The install proceeds normally to he point where it does a restart. On restarting it comes up with the message "Updating registry entries" and then restarts.
I have stripped out all but one stick of RAM (now 2GB) and also swapped sticks. There are no external components other than monitor, KB (PS2) and mouse (USB).
I have run a repair and got these results (copied by hand so summarised):
The Startup Repair response was "cannot repair this computer automatically"
I allowed it to send information to Microsoft for a solution, and then I allowed it to send additional information. It immediately dropped back to the "cannot repair" window.
A summary of the messages in the "View diagnostic and repair details" window follows (although I'm not sure which are most relevant):
System Disk = \Device\harddisk0
Windows directory = D:\Windows
Autochkrun = 0
Then in the section - tests performed
Name: check for updates
result: Completed successfully. Error code = 0x0
Tiem taken = 0 ms
Same result for each of System disk test; Disk failure diagnosis; Disk metadata test; Target OS test; Volume content check; Boot manager Diagnosis; Event log diagnosis; Internal state Check; Boot status test; Setup State Check;
Then Root Cause Found: Failure while setup is in progress.
I am at a loss to identify the cause of the problem or figure out how to move forward.
Current Operating System, pre-install
• Do you have a single OS on your computer, are you planning on multi-booting with this installation? NO previous OS - no multi boot
• Are you multi-booting now? NO
Current Hardware
• How many internal hard drives (HD) are connected to your system? 1
• Are they IDE or SATA? SATA
• How many DVD drives are connected to your system? 1
• Are they IDE or SATA Drives? SATA DVD/BluRay reader
• Any external HDs used? NO
• Are they connected by USB or eSATA?
• Check Disk Management for any HDs listed with a yellow triangle and explanation point? No prior OS to check with
• Is this a New Clean HD? YES
• Have you pre-formatted the HD? NO Using the Win7 install to do this
Windows 7 installation details
• Which build number and version of Windows 7 are you installing? don't know build number, Professional
• Are you installing a 32 bit (x86) or 64 bit (x64) OS? 64
• Where did you get the ISO file from? genuine OEM DVD from parts supplier
Installation Media
• Using a USB memory key?
• From another partition or hard disk?
• From a DVD? YES
Other
• Any Over Clocking of the RAM, CPU or GPU? NO