New system crashing

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  1. Posts : 113
    Windows 7 Pro 64 bit
       #1

    New system crashing


    Just finished doing clean install of win 7 pro after putting all my shiny new kit in and it keeps crashing with mostly these 2 modules.
    Anyone got any ideas why and what I can do about please.

    On Tue 20/04/2010 09:36:24 your computer crashed
    This was likely caused by the following module: ntfs.sys
    Bugcheck code: 0x24 (0x1904FB, 0xFFFFF88003C22128, 0xFFFFF88003C21990, 0xFFFFF88001703DAF)
    Error: NTFS_FILE_SYSTEM
    Dump file: C:\Windows\Minidump\042010-31449-01.dmp
    file path: C:\Windows\system32\drivers\ntfs.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT File System Driver
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your
    system which cannot be identified at this time.


    On Tue 20/04/2010 08:19:23 your computer crashed
    This was likely caused by the following module: ntoskrnl.exe
    Bugcheck code: 0x1A (0x41790, 0xFFFFFA8003E212E0, 0xFFFF, 0x0)
    Error: MEMORY_MANAGEMENT
    Dump file: C:\Windows\Minidump\042010-29140-01.dmp
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your
    system which cannot be identified at this time.
      My Computer


  2. Posts : 11,840
    64-bit Windows 8.1 Pro
       #2

    A memory management error usually indicates corruption... download memtest86 and let it run for at least 5 complete passes and post the errors...
      My Computer


  3. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #3

    Also, zip your dump files and upload them. They'll help debug.
      My Computer


  4. Posts : 113
    Windows 7 Pro 64 bit
    Thread Starter
       #4

    I run memtest 2.11 (already had it gonna run 4.0 later) an that seemed to show errors.

    here are the zipped dump files
      My Computer


  5. Posts : 11,840
    64-bit Windows 8.1 Pro
       #5

    Your .dmp file is reporting the same error... Memory Management .. that along with the fact that memtest is reporting errors, suggest that your ram is bad... remove all but one stick and rerun memtest ... continue with each stick until you narrow it down and replace the faulty stick(s)...
      My Computer


  6. Posts : 9,582
    Windows 8.1 Pro RTM x64
       #6

    Don't forget to test each stick separately, and to repeat the test for each stick in each socket.
      My Computer


  7. Posts : 113
    Windows 7 Pro 64 bit
    Thread Starter
       #7

    OK thaks guys will it later and report back asap, new ram too well I never

    Andy
      My Computer


  8. Posts : 4,280
    Windows 7 ultimate 64 bit / XP Home sp3
       #8

    And just in case your wondering OCZ has a great RMA process and support. So they will take good care of you should it be a memory problem.OOps just noticed non US so I can't speak for support their, but if it's anything like here you will be pleased. Fabe
      My Computer


  9. Posts : 113
    Windows 7 Pro 64 bit
    Thread Starter
       #9

    Have used OCZ RMA over here quite good too.. Only had it a week !!!
    Right then adjusted the volts to correct settings, still same so I ran memtest with all 8 gb in errors straight away, took one kit out run again errors straight away again, put other kit in run a few minutes and errors again, just running single strip now erors within a few minutes so does that look like that all 8 gig is faulty ?? bit odd isn't it.
    So looks like I will have get on to Overclockers RMA dept in morning. Only had it last Friday
      My Computer


  10. Posts : 113
    Windows 7 Pro 64 bit
    Thread Starter
       #10

    Oh well 3 out 4 sticks picked up errors, so they are off to Overclockers UK under RMA
      My Computer


 
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