| Windows 7: HP DV6000 Intel based installation failure |
26 Apr 2010
|
#1 | | Win7 Professional, Win7 Business, Win7 Ultimate, XPMC, XP Pro |
HP DV6000 Intel based installation failure I have a friends HP DV6000 I am attempting to install Windows 7 ultimate on and it is giving me fits. I am going to post here to see if anyone has any ideas. I have been working on this thing for over a week and cannot figure it out. I am a Network Administrator with 17 years of windows technical troubleshooting and configuration expirence.
HP Pavilion Laptop
Core 2 Duo processor
I think it has an intel graphics processor (no nvidia sticker)
2 gig of RAM
160 Gig disk
Running Windows Media Center 2005 currently
I have a new Windows 7 Ultimate package (upgrade)
I have a Windows 7 Professional CD from My Technet account
I have Vista Ultimate Production CD
I Start up the install from the Win7Ultimate DVD
I choose Custom
I Delete the partitions on the hard disk
I create a new 60 gig partiton, I also tried no precreated partiton
I have tried formatting the partition and not formatting the partition
and select to install Windows 7 there.
Setup goes on unpacking files and everything looks to be OK
System reaches a point and tells me it's going to reboot
That goes fine, I hear audio initialize (speakers make a small pop)
After rebooting a box appears listing a bunch of things it has done with green check marks next to each one, it then starts working on the last item which is Completing Installation ...
Dots keep moving, mouse is moving and I can red x the top right and get a message that the system is working and if I stop now the system install will be incomplete.
I have let it run for over 12 hours and it never finishes.
I have tried the following
BIOS update = Only BIOS update available is for AMD based DV6000 not Intel
Setting SATA compatiblity configuration to Enable/Disable (tried both same result)
Removed 1 RAM chip and tried with 1 Gig of memory
Loaded Intel HDD driver files from Floppy at the F6 prompt (Both 32 and 64 bit)
Tried 32 and 64 bit installations of WIndows 7
Tried Windows 7 Ultimate and Professional disks (production and burned)
Tried Installing WIndows Vista Ultimate same result
Windows XP Media Center 2005 installs just fine and works well
Nothing in USB slots (except when loading HDD driver on one attempt)
I have used 3 different media disks and tried everything I can find on the internet to no avail. Anybody have any ideas I am out of fresh ones?
Last edited by toddah; 26 Apr 2010 at 11:39 AM..
Reason: added info
| My System Specs |
| OS Win7 Professional, Win7 Business, Win7 Ultimate, XPMC, XP Pro |
26 Apr 2010
|
#2 | | Windows 7 Ultimate Twelve feet from huge ass monitor. |
Disconnect ALL USB devices and try again. | My System Specs | | System Manufacturer/Model Number Asus P5B OS Windows 7 Ultimate CPU Intel Q9550 Motherboard Asus P5B Memory 4x2GB HyperX Graphics Card ATI HD3850 512 Sound Card Creative X-Fi Platinum Monitor(s) Displays Samsung 50 / Samsung 24 Screen Resolution 1920*1080 / 1920*1200 Keyboard $6 2.4 gHz desktop PSU ThermalTake ToughPower Case Armor Cooling Liquid Hard Drives Multiple RAID volumes Internet Speed Just this side of fast enough. |
26 Apr 2010
|
#3 | | Win7 Professional, Win7 Business, Win7 Ultimate, XPMC, XP Pro |
nothing in any USB slots on 12 attempts As I posted earlier
Nothing in USB slots (except when loading HDD driver on one attempt) | My System Specs | | OS Win7 Professional, Win7 Business, Win7 Ultimate, XPMC, XP Pro |
26 Apr 2010
|
#4 | | Windows 7 Ultimate Twelve feet from huge ass monitor. |
Not even an internal card reader or onboard wifi? | My System Specs | | System Manufacturer/Model Number Asus P5B OS Windows 7 Ultimate CPU Intel Q9550 Motherboard Asus P5B Memory 4x2GB HyperX Graphics Card ATI HD3850 512 Sound Card Creative X-Fi Platinum Monitor(s) Displays Samsung 50 / Samsung 24 Screen Resolution 1920*1080 / 1920*1200 Keyboard $6 2.4 gHz desktop PSU ThermalTake ToughPower Case Armor Cooling Liquid Hard Drives Multiple RAID volumes Internet Speed Just this side of fast enough. |
26 Apr 2010
|
#5 | | Windows 7 Professional x64 Rednecksville |
Hmm... try disabling your onboard sound in your BIOS, or unplug the card if you have a PCI sound card.
Also disconnect the video card, if you have onboard graphics and a discreet card. | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7 Professional x64 CPU Intel i7 2600K OC'd @ 4620 MHz Motherboard Asus P8Z68-V Pro Memory 16GB GSkill Sniper 2133 Mhz (4x4GB) Graphics Card EVGA GeForce GTX 480 SuperClocked+ Sound Card Realtek High Definition Audio Monitor(s) Displays 2x Acer S273HLbmii 27" Screen Resolution 2 x 1920x1080 Keyboard Logitech MK320 (wireless) Mouse Logitech MK320 (wireless) PSU Corsair HW Series 750w (modular) Case Cooler Master HAF 932 Advanced Blue Edition Cooling CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans Hard Drives 64GB Crucial M4 SSD
Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM Internet Speed 30 Mb/s : 2 Mb/s |
26 Apr 2010
|
#6 | | Win7 Professional, Win7 Business, Win7 Ultimate, XPMC, XP Pro |
I did have the wireless switch turned off and the Wireless disabled in the BIOS. I don't remember if it has a card reader built in. I don't remember seeing anything in the BIOS about an internal card reader but I will look.
Laptop, so no video except what is built in to the MB, I will have to look and see if there is a sound disable function on in the BIOS but I don't think so.
I do appreicate the suggestions I will check these things when I get home from work | My System Specs | | OS Win7 Professional, Win7 Business, Win7 Ultimate, XPMC, XP Pro |
27 Apr 2010
|
#7 | | Win7 Professional, Win7 Business, Win7 Ultimate, XPMC, XP Pro |
USB settings Ok I looked last night and the only setting in BIOS is to disable legacy USB support, And another to disable wireless other than that there is no facility to do anything with the built in card reader. I am currently running a tough test pro suite on the machine to determine if there are some technical issues with the machine as I cannot think of any other things to try. I am going to try an install from a USB stick instead of using the DVD reader just in case there is some issue with the reader (although it install WIndows XP fine). 
No settings in BIOS to disable sound. | My System Specs | | OS Win7 Professional, Win7 Business, Win7 Ultimate, XPMC, XP Pro |
27 Apr 2010
|
#8 | | Windows 7 Ultimate Twelve feet from huge ass monitor. |
Did you 'disable legacy USB support' and try again? | My System Specs | | System Manufacturer/Model Number Asus P5B OS Windows 7 Ultimate CPU Intel Q9550 Motherboard Asus P5B Memory 4x2GB HyperX Graphics Card ATI HD3850 512 Sound Card Creative X-Fi Platinum Monitor(s) Displays Samsung 50 / Samsung 24 Screen Resolution 1920*1080 / 1920*1200 Keyboard $6 2.4 gHz desktop PSU ThermalTake ToughPower Case Armor Cooling Liquid Hard Drives Multiple RAID volumes Internet Speed Just this side of fast enough. |
28 Apr 2010
|
#9 | | Win7 Professional, Win7 Business, Win7 Ultimate, XPMC, XP Pro |
Disable USB legacy support Yup tried that, No go .
Well things progressed from bad to really bad last night. I don't think its a Windows 7 problem anymore. I found a BIOS update for that machine based on the motherboard BIOS Product number and I used the DOS based Phoenix rescue BIOS program to install it. Everything progressed just fine thru the update with the floppy reading and waiting and reading until it finished as it should and then it shut down the machine power as it should but now the power button will not even light up when pressed. I am not sure if a failed BIOS update should keep the actual power button from pulling up the power to the machine or if the MB just gave up the ghost at the moment I was doing the upgrade. I will need need to research this further to determine what happened. I appreiciate all the help and suggestions you guys have offered but I am thinking I may have been witnessing a failing MB during this entire process thus explaining all the weird crap I have seen trying to do a simple install. | My System Specs | | OS Win7 Professional, Win7 Business, Win7 Ultimate, XPMC, XP Pro |
28 Apr 2010
|
#10 | | Windows 7 Professional x64 Rednecksville |
Try testing your RAM. Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder. Boot from the CD, and run at least 5 passes. | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7 Professional x64 CPU Intel i7 2600K OC'd @ 4620 MHz Motherboard Asus P8Z68-V Pro Memory 16GB GSkill Sniper 2133 Mhz (4x4GB) Graphics Card EVGA GeForce GTX 480 SuperClocked+ Sound Card Realtek High Definition Audio Monitor(s) Displays 2x Acer S273HLbmii 27" Screen Resolution 2 x 1920x1080 Keyboard Logitech MK320 (wireless) Mouse Logitech MK320 (wireless) PSU Corsair HW Series 750w (modular) Case Cooler Master HAF 932 Advanced Blue Edition Cooling CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans Hard Drives 64GB Crucial M4 SSD
Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM Internet Speed 30 Mb/s : 2 Mb/s HP DV6000 Intel based installation failure problems? All times are GMT -5. The time now is 06:48 PM. | |